working with Jira spoke and when using update issue action and choose the issue ID getting error as

[RavindraC]

I was working with Jira spoke and when using update issue action and choose the issue ID dynamically to update the issue in jira if i update in servicenow based on ID. 

The ID i have fethced from jira while creating issue from servicenow and storing the ID custom ID which i created in field in stories table.

Now when i update the story i want to update the details in jira issue also but getting the below error while trying to update specific fields in jira.

Note: If i provide the ID number directly i was getting additional fields.

May i know why getting this error and is there any alternate way.

[Shruti]

Hi,

Can you try to add look up story action before update issue

Issue ID should be Look up record -> Issue ID

[RavindraC]

Hi Shruti

Thanks for responding. I tried adding look up record and used that in issue id in update issue action even though getting same error.

I feel this requires Additional action "Encoded Query Action" from utility action spoke. But how to install it in PDI?

[Vivek Reddy G]

Hi @RavindraC 

Did you get a way to find solution to this? We are facing with a similar issue of passing in dynamic inputs to the Update Issue is not showing up Additional Fields template

[BjörnB]

My answer was marked as spam...
Anyways, got a look at KB0818292 (beautiful article and not a real game changer)