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You need a valid App Engine Studio license to continue working.

guptavik
Mega Contributor

We recently signup for the development partner program (appsFreedom Inc.). I am the technical person assigned to the account.  

We are unable to access the App Engine Studio (You need a valid App Engine Studio license to continue working)

 

Here is the URL for reference: https://dev280660.service-now.com/now/appenginestudio/home

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @guptavik 

 

No need to worry — this is a known issue with PDIs these days. Please follow the steps below:

  1. Log in to developer.servicenow.com.

  2. Go to your Profile.

  3. On the left-hand side, open the Instance Recreate section.

  4. Select Change User Role.

  5. Change the role from AES to Admin.

  6. Save your changes.

  7. Log out, then log back in to your PDI instance.

If the issue still persists, you can release the instance and provision a new one.

 

This is a fairly common issue with PDIs recently. Also, please note that since there’s no official support for PDIs, it might take a few attempts — but keep trying.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Myself and my colleagues , repeated the above steps multiple times - 6, unfortunately resulted in the same error.  Is there some else can be done?

 

Looking forward to hear back ..Thanks

Vikas