You need a valid App Engine Studio license to continue working.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2025 08:05 AM
We recently signup for the development partner program (appsFreedom Inc.). I am the technical person assigned to the account.
We are unable to access the App Engine Studio (You need a valid App Engine Studio license to continue working)
Here is the URL for reference: https://dev280660.service-now.com/now/appenginestudio/home
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2025 01:46 PM
Hi @guptavik
No need to worry — this is a known issue with PDIs these days. Please follow the steps below:
-
Log in to developer.servicenow.com.
-
Go to your Profile.
-
On the left-hand side, open the Instance Recreate section.
-
Select Change User Role.
-
Change the role from AES to Admin.
-
Save your changes.
-
Log out, then log back in to your PDI instance.
If the issue still persists, you can release the instance and provision a new one.
This is a fairly common issue with PDIs recently. Also, please note that since there’s no official support for PDIs, it might take a few attempts — but keep trying.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-06-2025 06:08 AM
Myself and my colleagues , repeated the above steps multiple times - 6, unfortunately resulted in the same error. Is there some else can be done?
Looking forward to hear back ..Thanks
Vikas
