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Data archive

SriramDorain
Tera Contributor

We are Planning to archive records from the Incident and Change tables.  We have the following questions that needs your guidance.

 

  • Performance impact when the process runs
  • Duration to archive the records ( we have plenty of records)
  • Process to follow when archiving large data set
  • Export archive to an external store like S3

Any help on the above questions will be useful for us in moving forward.

1 REPLY 1

DoroDownUnder
ServiceNow Employee

Before archiving, i suggest you make use of a non-prod instance to test the performance and the process.
If you're concerned about the volume of records to archive, set a smaller batch at a time. 
For S3, ServiceNow has a spoke: https://www.servicenow.com/docs/r/integrate-applications/integration-hub/amazon-s3-spoke.html