Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Data archive

SriramDorain
Tera Contributor

We are Planning to archive records from the Incident and Change tables.  We have the following questions that needs your guidance.

 

  • Performance impact when the process runs
  • Duration to archive the records ( we have plenty of records)
  • Process to follow when archiving large data set
  • Export archive to an external store like S3

Any help on the above questions will be useful for us in moving forward.

1 REPLY 1

Doroth_e
ServiceNow Employee

Before archiving, i suggest you make use of a non-prod instance to test the performance and the process.
If you're concerned about the volume of records to archive, set a smaller batch at a time. 
For S3, ServiceNow has a spoke: https://www.servicenow.com/docs/r/integrate-applications/integration-hub/amazon-s3-spoke.html