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‎07-05-2025 05:03 AM
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As ServiceNow architects and developers, we often rush to deliver features before stepping back to assess long-term impact. After years of building and supporting enterprise-grade implementations, I saw the need for a design-driven, modular approach that prioritizes sustainability, governance, and business alignment.
That led to the creation of the Build It The Right Way (BRY) Framework.
What Is the BRY Framework?
The BRY Framework is a structured architectural methodology for building modular, scalable, and governable ServiceNow solutions. It’s made for enterprise teams that want to shift from reactive delivery to strategic platform design.
At the heart of the framework are Solution Units—modular, outcome-driven service components aligned to business capabilities and governed across the full lifecycle.
Why This Framework Matters
It bridges the gap between solution design and platform governance
It prevents technical debt by promoting reusable architectural patterns
It aligns delivery with enterprise architecture principles and service maturity
It enables teams to design with intent and scale with confidence
Key Elements of the BRY Framework
1. Solution Units
Modular building blocks, aligned to business services and independently governed. These are designed with clear ownership, scope boundaries, and lifecycle considerations.
2. Eight Architectural Pillars
The foundation for every design decision. These include:
Modularity and Reuse
Governance and Compliance
Scalability and Performance
Integration Strategy
Security and Identity
Observability and Monitoring
Data Design and Reporting
Service Alignment and Value Realization
3. Pattern Catalog
Inspired by Microsoft’s Cloud Design Patterns, the BRY Pattern Catalog includes reusable ServiceNow Design Patterns—from API orchestration to request lifecycle strategies, aligned to the platform's unique architecture.
4. Governance-First Development
We integrate architecture reviews, guardrails, and operational readiness into the development workflow. This ensures delivery aligns with long-term service strategy.
Who Is This For?
Architects designing platform-wide capabilities
Developers aiming to improve quality and maintainability
Product owners wanting consistency across teams
ServiceNow COEs looking to elevate platform governance
How You Can Use It
The BRY Framework is already being used to design solutions for SAM, CMDB lifecycle, IRM controls, and request fulfillment. It’s extensible, practical, and meant to evolve with your organization.
If you're interested in using the framework, exploring patterns, or contributing ideas, I'm opening it up to the community for feedback and collaboration.
Let’s build it the right way together.
Learn More and See It in Action
Visit the official site to explore the BRY Framework, pattern catalog, and upcoming templates:
https://architecture.buildittherightway.com
Watch the full overview on YouTube and see real design scenarios broken down:
TechTalk with Bill - BRY Framework Explained
Solved! Go to Solution.
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‎07-05-2025 11:59 AM
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‎07-05-2025 05:49 PM
Hi @SD_Chandan ,
Thank you and I appreciate the kind words!
Glad you found the video informative. There’s more to come as I continue sharing practical architecture strategies using the BRY Framework.
Best regards,
Bill
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a week ago
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‎07-05-2025 11:59 AM
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‎07-05-2025 05:49 PM
Hi @SD_Chandan ,
Thank you and I appreciate the kind words!
Glad you found the video informative. There’s more to come as I continue sharing practical architecture strategies using the BRY Framework.
Best regards,
Bill
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a week ago
Kudos for bringing this information onto this space.
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a week ago
Grateful for the recognition, I’m glad this information adds value!