Can we replace docusign features in ServiceNow

now-world
Tera Contributor

Hello Experts,

 

Is it possible to have digital signature functionality in ServiceNow to replace docusign ?

I am not referring to integrate Docusign with ServiceNow....it is Complete replacement to save Docusign license cost.

 

 

2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@now-world 

ServiceNow does have signature pad feature, you can explore on that

But DocuSign is a separate tool and not all features of DocuSign is possible within ServiceNow

Signature pad for HR 

How do you use Signature pad? 

Signature pad for ServiceNow applications 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@now-world 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @now-world 

As per my knowledge, no — the reason is that ServiceNow is a platform that holds data, while signatures typically come from external sources. ServiceNow does not provide a native interface for capturing signatures directly. So, the signature must be captured in another tool and then brought into ServiceNow. DocuSign is one such tool commonly used for this purpose.

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Ankur Bawiskar
Tera Patron
Tera Patron

@now-world 

ServiceNow does have signature pad feature, you can explore on that

But DocuSign is a separate tool and not all features of DocuSign is possible within ServiceNow

Signature pad for HR 

How do you use Signature pad? 

Signature pad for ServiceNow applications 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@now-world 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader