Catalog item in Order Guide execution

[srimanta sahoo1]

Hi All,

I have one order guide which trigger catalog items based on some variable attributes.

I want to trigger a catalog item which will be used for approval purpose but after completing all the existing RITM is closed.

Example:  Order Guide Name: TestOrder Guide

It trigger 2 catalog item and once all are closed, another item will be be trigger which should do approval.

Is there any way to achieve this.

Thanks

[Rajesh Mushke]

Hi @srimanta sahoo1,

is there any specific reason for triggering the approvals once RITM is closed?

If it's really required, why don't you use the request to trigger the approvals if it is dependent on both the catalogs?

[srimanta sahoo1]

Hi 

once RITM is closed then it should trigger for approval.

[Rajesh Mushke]

Follow the below steps

1). Create a custom workflow to run only for this specific order guide on the request (sc_request) table

2). This workflow should run only once existing request changes to closed complete

3). Make sure add the proper filters on the  workflow, otherwise this will run on all the catalog items

4). You can have the run script activity to create/submit the new request.

Let me know if you need more help!

[srimanta sahoo1]

Hi

2). This workflow should run only once existing request changes to closed complete.

Once this step will be done, the main request will be closed as per OOTB business rule that is on request table. once the request will be closed the approval will not work.