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Digital.ai Agility—ServiceNow Integration

sonig1
Tera Contributor

11 hours ago

I want to have a bi-directional integration between Digital.ai Agility—ServiceNow Integration of which I have the documentation from the Agility side - <https://integrations.digital.ai/integration/ac-servicenow-plugin-1-0/>, kindly navigate to View Documentation Link after opening the above link. I want to understand how efficiently we can have the integration using OOB setup or minimal customization. Requesting help from our developer community to analyze it & help me achieve the same in detail step by step. Many thanks in advance 

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I am still in the learning phase of integration, so please help me understand with basics.

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palanikumar
Giga Sage

10 hours ago

Hi,

I checked the link. Those seems like steps for Digital.ai. You need to configure them at Agility side for this integration

Thank you,
Palani
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sonig1
Tera Contributor

9 hours ago

That's correct, I mentioned the same that the documentation is there from agility side, but I want to understand how effectively we can follow the steps from Servicenow side.

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