Enabling catalog items in VA
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03-11-2024 04:43 AM
Hi Experts,
I have a requirement in Virtual Agent as below:
Example: I have 15 access catalog items and if I search for Access in Virtual agent chat bot, I need all the 15 catalog items to be displayed in Virtual Agent. Is there a way to do it?
Thanks
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03-11-2024 04:47 AM
You duplicated this question: https://www.servicenow.com/community/developer-forum/enabling-catalog-items-in-va/td-p/2857805
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark