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Enabling catalog items in VA

Suresh Kumar8
Tera Contributor

‎03-11-2024 04:43 AM

Hi Experts,

I have a requirement in Virtual Agent as below:

Example: I have 15 access catalog items and if I search for Access in Virtual agent chat bot, I need all the 15 catalog items to be displayed in Virtual Agent. Is there a way to do it?

 

Thanks

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Mark Manders
Mega Patron

‎03-11-2024 04:47 AM

You duplicated this question: https://www.servicenow.com/community/developer-forum/enabling-catalog-items-in-va/td-p/2857805

 


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Mark
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