Looking for guidance on when an organization wants to bring in a new piece of software. In a perfect world where you could use any of ServiceNow’s products which ones would you use, and for what purpose? I see Third Party Risk Management (TPRM), but can/should it be used for evaluating on-boarding applications? If so, do you have assessments for both the vendor and their application? I also see Application Portfolio Management (APM) with application indicator surveys for risk and rationalization. When/where are the proposed software’s business capabilities compared/determined to those possibly provided by another software? Is this process built into the Scoping Process within TPRM? I appreciate this community and am hoping this creates a fruitful discussion. Many thanks!
