Hi, Conditions for hiding UI actions from End users

[kurella swamy]

Hello Everyone,

I'm looking for guidance on configuring UI actions so that the UI actions should not visible for end users or users without any roles. What are the required conditions to ensure that UI action are hidden from end users?

Thanks in advance

[Ravi Peddineni]

@kurella swamy

When they don't have any roles, How are they coming to the list or open a record where the UI action is set up to display?

[kurella swamy]

@Ravi Peddineni In the incident form I have created custom Cancel UI action but it is visible for all users so I want to put a condition that end users not able to see that UI action

[Ravi Peddineni]

@kurella swamy 

Okay you mean to say that the UI action should only be available to the person who is working on it and not the opened by?

[kurella swamy]

@Ravi Peddineni  It should be visible for admin, ITIL and business stakeholders but not for end user even though incident was raised by end user

[Ravi Peddineni]

@kurella swamy 

I would like to know what all roles the business stake holders have and are they in any specific group?