Hello everyone. I need to know if the plugin "Problem Management Best Practice - Madrid - Knowledge Integration" is paid if the customer has ITSM licenses. Thanks.
why subscribed users not showing in license_details table of SPM Professional ?
Hi, I would like to get a steer on what a best practice solution would look like for the following use case. I am looking to minimise technical debt where possible and provide a solution which meets good architectural design principles. When raising ...
There is a Field "% Savings" - type = Percent Complete. I calculate the value and set the value to this field. When I try to set its value to 35% , it is just taking 35 .But I need to display this as 35%. Please guide me in this. Thanks,Bharath
Hi, We are planning to mass deploy of ACC agents in both platforms(Windows & Unix) using gMsa account as service account. I didn't fine any documentation for this in ports. Can anyone done this concept or any inputs appreciated. Thank you
As per my finding got two options: 1. Third-Party Backup Solutions: Some organizations use third-party backup solutions that are specifically designed for ServiceNow. These solutions provide more advanced backup and recovery options, including point-...
Hi Team,Is ATF Test Generator and Cloud Runner App available for GovCommunityCloud (GCC) instances? And does it work the same as Commercial instances? ThanksBalu
I have a question about to structure the support/assignment groups for dashboard and reporting roll ups. My struggle is we have many support groups where someone in IT is assigned as support group manager. That person could be a analyst, Manager, Dir...
Hello Team, In Utah release, there was a new feature released as "Proactive Triggers". I had followed all the steps as per the docs (Enabled the property, Set the trigger and actions to active) but the pop-up isn't showing up on the instance? Clear...
ServiceNow consist of Knowledge, Incidents, Service Catalog, Virtual Task Boards as part of their offering. Knowledge articles are organized inside Knowledge bases in ServiceNow. There are four ways to control user access to knowledge base or article...
I want to understand more about these 3 system properties glide.knowman.search.apply_role_based_security glide.knowman.block_access_with_no_user_criteria glide.knowman.apply_article_read_criteria I build a search solution , if we do not honor these ...
Hi everyone, I'm looking for insights and experiences on how to improve our way of developing to be more aligned with the DevOps philosophy. The majority of our team is still working with update sets while a part of the team (CMDB) started their deve...
Hello Servicenow community, hopefully this is the correct place to ask.I am looking for ideas here. Currently we are using Flow Designer to send e-mails whenever a new user is registered in our organization. Users can be registered from multiple diff...
So I was looking around in the workspaces and tried to figure out, where "My Lists" would be stored:I was initially thinking sys_aw_my_list but that doesn't seem to be the case.
We recently upgraded to Tokyo from Rome. our 508 testing failed with New experience UI in Tokyo.Is it possible to switch between Core UI and New experience UI at user level