I am working servicenow and amazon outbound integration. While hitting the amazon reporting API, It asked for signature. I showhow generated the AWS signature by using community help. But Generating AWS signature but got an error as"The request signa...
During testing I noticed that the cmdb_ci_vm_instance and cmdb_ci_vmware_instance rules for handling state changes are different. I'm on Tokyo (patch4a). Example:vm_instance (virtual machine in azure or aws)When a state change moves to Terminated t...
Hi All, Please guide me how can I get ServiceNow store access. Trying to install Saas License management plugin and spoke (in PDI) .Would like to get some help with the steps. ThanksArun
Integration Use Case: Before a user submits a catalog form, their input needs to be validated against a third-party database (which is not accessible from the internet). If the validation is successful, the user can proceed with submitting the catalo...
Hi,I have a scenario where multiple csv files are being attached to a data source. The files are being placed in a external folder and flow is being scheduled to run daily at a particular time to pick the files from the specified folder. There will b...
I'll be implementing PSDS in a few days. My question is regarding best practices. Should we utilize the CSM/FSM Workspace (as used in the PSDS labs) or should we create a new Configurable Workspace/make a copy of the CSM/FSM workspace?
Hi Everyone,I am running a VM with Windows Server 2019 + MS SQL SERVER 2019 - 64bit, 8Core 32GbRAM, 500Gb Disk Space I am facing some issues with SQL Server 2019, using ODBC Driver (provider MSDASQL) running out of memory. I am running OPENQUERY like...
What are some recommendations for identifying and maintaining a ServiceNow configuration baseline? How do you identify and track what updates (configurations and customizations) have been made to a particular ServiceNow instance? How do compare new f...
We are integrating ServiceNow with Azure DevOps. How would we integrate the User Stories from Azure to create Incidents, Tasks, Change Requests? We have not been able to find documentation on this. We are not looking to purchase the Connector since t...
Since there are no List type for Flow Variables, I decided to workaround by creating a Subflow. Inside that, I create a string of with format like sys_id1,sys_id2,sys_id3 and push it to an output variable, which is declared as a List<of ABC table rec...
Major incidents (P1,P2) should not be allowed to be "Cancelled" which are in Accepted (Promoted) state.How do we define this workflow.
Please can anyone help me with Technical Design Document for Virtual Agent and IVR? Thank you.
Hi, There is a field "Configuration Item [configuration_item]" available in table "Requested Item [sc_req_item]". From out of box behavior , reference qualifier for the field is configured to allow only those configuration items which have install st...
Hello Architects, We have been using Studio and App repository to publish and move our applications between environments. One application that we updated was the OOB application CSM Workspace. Before Utah upgrade, when I go to Plugins and search fo...
Hi All, I was wondering if anyone can help me in understanding the difference between "ServiceNow Domain Separation for Non MSP" and "ServiceNow Domain Separation for MSP". How the configurations are different in ServiceNow?ServiceNow advised that it...
