We have 2 customers running their own insances (instance A and B).Now they have decided to use only 1 instance. 'A' instance will be as it is, 'B' will be released and start using 'A'. On 'A' domain separation plugin needs to be activated. 1. Is it ...
HI everyoneRecently I realized a very strange problem，that is Dependent Field of the Dictionary 。for example： " Assigned to" and "assignment_group" of incident table. You can only select the users who are the members of the...
RPS is a workflow integrator , but it does work for CMDB & Configuration Management ? Can you clarify if CMDB integration between two RPS configured ServiceNow instances can work in the RPS context? Cannot discover any info whetherCMDB/Configura...
What are the major differences between on-premise and cloud instance project implementations. Are there any limitations in on-premise? What are the advantages & disadvantages?
>>Which CSDM domain helps in identifying responsible parties in issues due to DevOps application changes. Any documentation or reference on this. >>What are the issues identified when we activate domain seperation on an active Instance ? Any product...
I am to integrate New Relic with ServiceNow and have issues with the JSON, I got from New Relic via the webhook. Towards the end i have an entry: "provider":"unknown" in that JSON and neither me nor any other ITOM expert in our org. does know, where ...
Hi All, We have a requirement to export the data from GLPI and import it into ServiceNow.Has anybody worked on a similar requirement or has any idea on how this can be achieved?Any leads o suggestions would be helpful Thanks,Vidyashree
Hi,I want to send an outbound request that is initiated via a script. I have 2 options - Create a Subflow/Action or create a REST Message. I'm hesitant to use the Subflow/Action as the response will not be synchronous and so the output cannot be capt...
Hi all, I am starting my work as a Solution Architect to integrate solutions with ServiceNow. Reviewing the current solution/code I have found one custom table (task type) auto-numbered with the prefix 'ACT' (set like this in the table definition)T...
Hi, someone asked me 'Can ServiceNow support CI/CD'? My questions to community members 1. Can anyone explain in layman terms like how CI/CD can be used in ServiceNow2. Are you using CI/CD in ServiceNow today? If so, can you please provide few scenar...
There are a variety of architectural issues that can arise in the design, construction, and maintenance of buildings. Some examples include: Accessibility: Ensuring that buildings are accessible to all people, including those with disabilities, is an...
I have a requirement to update "Model Type" field on cmdb_hardware_product_model table and not create new record.I have excel file with the correct Model type, Name and sys_id of the records.sys_id is needed because we have various record with the sa...
Hello,is it possible to have a collection of attributes automatically set up for the table collection during initial table creation?So, I am creating a new table and I would like to have set up the attribute "no_audit_delete" for the table collection...
working on setting up FSO Insurance model / Claims. With these are existing scope applications, at the same time we will be creating new Case tables & Service Definitions extending from the core FSO Insurance case tables. Question, should we be doing...
Hello, I would like to install ServiceNow Vault (https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/vault/concept/vault-homepage.html) on my PDI instance and then on self-hosted environment. Could you please instruct how to do...