>>Which CSDM domain helps in identifying responsible parties in issues due to DevOps application changes. Any documentation or reference on this. >>What are the issues identified when we activate domain seperation on an active Instance ? Any product...
I am to integrate New Relic with ServiceNow and have issues with the JSON, I got from New Relic via the webhook. Towards the end i have an entry: "provider":"unknown" in that JSON and neither me nor any other ITOM expert in our org. does know, where ...
Hi All, We have a requirement to export the data from GLPI and import it into ServiceNow.Has anybody worked on a similar requirement or has any idea on how this can be achieved?Any leads o suggestions would be helpful Thanks,Vidyashree
Hi,I want to send an outbound request that is initiated via a script. I have 2 options - Create a Subflow/Action or create a REST Message. I'm hesitant to use the Subflow/Action as the response will not be synchronous and so the output cannot be capt...
Hi all, I am starting my work as a Solution Architect to integrate solutions with ServiceNow. Reviewing the current solution/code I have found one custom table (task type) auto-numbered with the prefix 'ACT' (set like this in the table definition)T...
Hi, someone asked me 'Can ServiceNow support CI/CD'? My questions to community members 1. Can anyone explain in layman terms like how CI/CD can be used in ServiceNow2. Are you using CI/CD in ServiceNow today? If so, can you please provide few scenar...
There are a variety of architectural issues that can arise in the design, construction, and maintenance of buildings. Some examples include: Accessibility: Ensuring that buildings are accessible to all people, including those with disabilities, is an...
I have a requirement to update "Model Type" field on cmdb_hardware_product_model table and not create new record.I have excel file with the correct Model type, Name and sys_id of the records.sys_id is needed because we have various record with the sa...
Hello,is it possible to have a collection of attributes automatically set up for the table collection during initial table creation?So, I am creating a new table and I would like to have set up the attribute "no_audit_delete" for the table collection...
working on setting up FSO Insurance model / Claims. With these are existing scope applications, at the same time we will be creating new Case tables & Service Definitions extending from the core FSO Insurance case tables. Question, should we be doing...
Hello, I would like to install ServiceNow Vault (https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/vault/concept/vault-homepage.html) on my PDI instance and then on self-hosted environment. Could you please instruct how to do...
OOB, for Hardware table, the first Identifier entry on HARDWARE table is 'correlation_id'. What is that field? How is it populated on Hardware table/its child tables? Are you using that field?
I have a requirement to perfrom validation between two tables and with record and their field values in CMDB for almost 2000 such records. Manual testing is complex for each record and not feasible we need to compare data for all 2000 records and th...
Hi All, Please let me know what are the options to enable the 'Add Funds' button in Top level Investments --> All investments funded by Portfolio Thanks & Regards,Ram
I am trying to reach an integration between Avaya and Service-now... My Goals are as following 1 when a call Comes on Avaya an interaction created in service now 2 a pop up screen appears at service-now agent work space to either accept or reject ...
