I have a requirement to perfrom validation between two tables and with record and their field values in CMDB for almost 2000 such records. Manual testing is complex for each record and not feasible we need to compare data for all 2000 records and th...
Hi All, Please let me know what are the options to enable the 'Add Funds' button in Top level Investments --> All investments funded by Portfolio Thanks & Regards,Ram
I am trying to reach an integration between Avaya and Service-now... My Goals are as following 1 when a call Comes on Avaya an interaction created in service now 2 a pop up screen appears at service-now agent work space to either accept or reject ...
Hi, I have two fields marked as Coalesce true in my transform map. For optimal performance of data load in target table shall I get index set up for both the fields, in target table? Kind RegardsKirtiman
While discovering printers instead of name attribute model name gets updated in the name filed.Any suggestions why so?.
Question: Has anyone done a solution to handle inbound email action to create INC record from third party email senders and create guest accounts for those third party senders? Can it be done without any license ramification? #ITSM #Platform
Hello Experts, As per the ServiceNow docs, ITIL users can work on problem tickets however the system is allowing users with problem coordinator roles users only to work on problem tickets. This is because the dictionary override on the problem forms...
Hi, We are currently looking at encrypting the communication between Service Now Nodes and the DataBase server. (On-premise instance) We are giving it a try with MariaDBThe steps seem pretty straight forward. 1- Define the SSL CA Cert, Server Cert, ...
Can anyone explain in layman terms whats multipart, base64, binary ASCII, formdata etc?We are using a 3rd party tool which says that it accepts attachments in form-data only.I am not understanding what is form-data, binary, base64 etc.... lots of ter...
Hi all! Where do I create (Best Practice) the security networl zones in the CMDB?I would currently use cmdb_ci_firewall_sec_policy. (Firewall Configuration)What do you think?Best Regards,Alexander
In support portal, I see this. Which is primary DC vs Secondary DC?
Hi I would like to run few queries in Read Replica to optimize the performance as its passing high SQL queries. Could someone please help to find out the Read Replica for my instance ?Where should i look for it ?What are the considerations before i ...
Ahoy,let me just jump straight into the topic, there is this sys_table_rotation in ServiceNow, with Type field, which offers you the following:- Rotation (which rotates operational data into N tables, and upon last rotation, oldest data are truncated...
Hello, My team implemented a scoped application that works as a backend CMS for a small team of writers to build a monthly newspaper and send it out to their subscribers and publish it on a website. We went live with the Custom Scoped application a n...
Here’s the deal: We are on San Diego. We have an SSO integration with Azure AD. We are preparing to deploy Virtual Agent; probably obvious, but the Virtual Agent is on our Service Portal. In our last round of testing, a very savvy developer noticed t...
