Apologies if this is not the correct place to ask this. We are looking to activate the ATF functionality within our platform. To do thisi am required to provide a overview documentation to our Security team so they can assess the risk(s). One of t...
Brief introduction: 34 years oldItaliani have been working for a big 4 consulting company for 4 yearsapplication analyst / service manager / PM / CSA5x CIS (ITSM, PPM, GRC, APM, HAM)bachelor's degree in management engineeringmaster's in project manag...
Does ServiceNow perform some type of malware scanning on incoming emails. If it isn't out of the box, can it be configured to do so?
Curious as to level of effort and feasibility of creating a report and dashboard for all scoped apps, scoped app names, and their respective release numbers, in each environment, including Dev, Test, and Production. Has this been done before, if not...
I see several different Portfolios in Service Now (Project, Service, SAFe, Asset, etc.) and then there is the Portfolio Planning Workspace. I am trying to figure out which Portfolio the Portfolio Planning Workspace feeds into. There doesn't seem to...
Hello Team, I have a requirement for converting the CSV file exported from the export set copied to mid server path after which we want to convert the CSV file to TXT file.Thanks in advance.Regards
Hi All,I am a little confused as to the following and hoping someone can assist in clearing up the confusion.From the below diagram [1] it is not clear on the use of a MID Server or its part in the whole eco system.What I am trying to understand is i...
Hello All, I am the Principal Product Manager for Cybersecurity in ServiceNow, prior to this I was an engineer in ServiceNow and moved to product management last year. Coming from an engineering background I understand the challenges each of us fa...
Hello All, We do have below type of banking devices stored in CMDB ( in custom table) :SOD Automated Teller SafeSSD Banking TerminalSSD Cash Dispenser SSD Cash RecyclerSSD Digital Customer Terminal I tried to find out is there any OOTB CI Class avail...
We are checking the Incident Closure Rate using the below formula and would like to understand the standard/best practice for this KPI. Incident Closure Rate = (Total No. of Incidents Closed/Total No. of Incidents Created/Opened)*100
Is there any collateral for the EAW on the Partner Portal , is there likely to be some in in the future?
Dear Architects, I’m trying to install AWS Service Management Connector but not authorized. I’m using business email id – ashutosh.mishra@happiestminds.com. Please help. Login via single sign-on (SSO). PFA for reference.
Hello! I am new to Digital Portfolio Management (DPM). Why are My Business Applications and My Application Services filtered on Assigned to? In Services and Portfolios, all "My *" objects [see screenshot attached] filter on Owned by, but My Business...
Hello All, Currently I am facing with the cases where the cases are stuck in the new state created via fulfillment template, the case must be automatically moved to In Progress and scheduled(planned) activities must be activated in their order. it’s ...
Is it possible to apply a shadow effect to buttons with a parallelogram shape when you hover over them in ServiceNow. How can it be achieved? Thank you.
