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Resolved! Virtual Machine State Change Variance

During testing I noticed that the cmdb_ci_vm_instance and cmdb_ci_vmware_instance rules for handling state changes are different.   I'm on Tokyo (patch4a). Example:vm_instance (virtual machine in azure or aws)When a state change moves to Terminated t...

Ken K1 by Giga Guru
  • 2008 Views
  • 2 replies
  • 2 helpfuls

Hi Portal Access

Hi All, Please guide me how can I get ServiceNow store access. Trying to install Saas License management plugin and spoke (in PDI) .Would like to get some help with the steps.  ThanksArun 

arundpm by Tera Contributor
  • 882 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to handle multiple files being attached to a Data Source?

Hi,I have a scenario where multiple csv files are being attached to a data source. The files are being placed in a external folder and flow is being scheduled to run daily at a particular time to pick the files from the specified folder. There will b...

Chitra23 by Tera Contributor
  • 3269 Views
  • 4 replies
  • 1 helpfuls

Resolved! PSDS - CSM/FSM Workspace Question

I'll be implementing PSDS in a few days.  My question is regarding best practices.  Should we utilize the CSM/FSM Workspace (as used in the PSDS labs) or should we create a new Configurable Workspace/make a copy of the CSM/FSM workspace?

Shawn Roach by Tera Contributor
  • 1187 Views
  • 2 replies
  • 2 helpfuls

ServiceNow Integration with Azure User Stories

We are integrating ServiceNow with Azure DevOps. How would we integrate the User Stories from Azure to create Incidents, Tasks, Change Requests? We have not been able to find documentation on this. We are not looking to purchase the Connector since t...

kathymorris by Tera Contributor
  • 1664 Views
  • 2 replies
  • 0 helpfuls

Resolved! Configuration item in requested item

Hi, There is a field "Configuration Item [configuration_item]" available in table "Requested Item [sc_req_item]". From out of box behavior , reference qualifier for the field is configured to allow only those configuration items which have install st...

AjeetKumarCha_0-1670316094123.png
Community Alums by Community Alums  
  • 1817 Views
  • 4 replies
  • 1 helpfuls

Application upgrade - Base version & customized versions

Hello Architects, We have been using Studio and App repository to publish and move our applications between environments. One application that we updated was the OOB application CSM Workspace.   Before Utah upgrade, when I go to Plugins and search fo...

ServiceNow Domain Separation for Service Providers

Hi All, I was wondering if anyone can help me in understanding the difference between "ServiceNow Domain Separation for Non MSP" and "ServiceNow Domain Separation for MSP". How the configurations are different in ServiceNow?ServiceNow advised that it...

Naushad1 by Tera Contributor
  • 2566 Views
  • 5 replies
  • 0 helpfuls