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ServiceNow Integration with Azure User Stories

We are integrating ServiceNow with Azure DevOps. How would we integrate the User Stories from Azure to create Incidents, Tasks, Change Requests? We have not been able to find documentation on this. We are not looking to purchase the Connector since t...

kathymorris by Tera Contributor
  • 1554 Views
  • 2 replies
  • 0 helpfuls

Resolved! Configuration item in requested item

Hi, There is a field "Configuration Item [configuration_item]" available in table "Requested Item [sc_req_item]". From out of box behavior , reference qualifier for the field is configured to allow only those configuration items which have install st...

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Community Alums by Community Alums  
  • 1679 Views
  • 4 replies
  • 1 helpfuls

Application upgrade - Base version & customized versions

Hello Architects, We have been using Studio and App repository to publish and move our applications between environments. One application that we updated was the OOB application CSM Workspace.   Before Utah upgrade, when I go to Plugins and search fo...

ServiceNow Domain Separation for Service Providers

Hi All, I was wondering if anyone can help me in understanding the difference between "ServiceNow Domain Separation for Non MSP" and "ServiceNow Domain Separation for MSP". How the configurations are different in ServiceNow?ServiceNow advised that it...

Naushad1 by Tera Contributor
  • 2315 Views
  • 5 replies
  • 0 helpfuls

Telecom Product Modelling in Servicenow

hi All I have a requirement wherein we need to create a product model in Servicenow keeping the eTOM porduct configuration but i dont see any specific interceptor in the Servicenow product model to define this Please can you help if someone have done...

Shubham64 by Kilo Contributor
  • 5055 Views
  • 4 replies
  • 3 helpfuls

Web component in ServiceNow

What are the best ways to build web components in ServiceNow which can be embedded outside the application? Use case: We have to build new widgets in ServiceNow that will be consumed in multiple frontend portals of different web-based applications.

samar sahoo by Tera Contributor
  • 926 Views
  • 1 replies
  • 2 helpfuls

Integration with CMS

Hi There, I have a headless CMS that contains a large knowledge base and I wish to expose this in servicenow.  I see that servicenow has an automation engine and so does our the CMS.  I see two options at a high level 1)Push/Pull the knowledge base a...

leeablett by Kilo Contributor
  • 918 Views
  • 1 replies
  • 0 helpfuls

SecOps Device based subscription calculation

Hello All, We have a requirement to know the license usage on SecOps Enterprise - Device basedHow can i get that value or how to calculate it .I have already gone through this link : SecOps - License understanding - ServiceNow Community 

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Ebonding: Authorization & Security architecture

We are working in ServiceNow to ServiceNow Ebonding and need suggestions on overall architecture & best practices for authorization & Security.1. In ebonding, main network connectivity will be happening between two ServiceNow instances. How this conn...

Axis1 by Tera Contributor
  • 860 Views
  • 3 replies
  • 1 helpfuls