Hi Everyone, I have a need for generating child/related records for a HR Case where if follow up date is today then create a child HR task. It's a MUST to use the template as business will be maintaining that going forward. I thought of using "Schedu...
Dear Architects, I got an assignment to review the current system ITSM implementation and provide feed back in implementation improvements.Are there any tools are reference guides can be used to perform this task. Thanks in advance for taking your va...
From my research, I got that there are two ways 1. Outbound Rest message2. Integration hub (Microsoft SharePoint Online spoke). Are there any other ways? Guide me to the best approach along with the implementation steps.
Hi All,I need some inputs on below requirements - - We have our ServiceNow CSM Portal for our customer. We need to put some Performance tests against the Portal (Pages, Widgets) and run it in every 1-2 months to check whether or not our Portal is run...
HiI wonder if anyone has had experience of migrating Alfabet/PlanningIT to SNOW APM? # Although I'm interesting how all major objects/attributes have been matched between Alfabet and SNOW APM, I'm particularly interested in how the concept of a busi...
Hello All, We have recently started following and practicing Citizen Developer principles in our organization.However, we are having challenges on how our scrum and stories are being assigned, and also impacting our bandwidth.One issue that we have b...
Hey Everyone, I'm hoping to get some opinions on this from fellow Architects/Devs. In general I think Flows are a great tool and I try to incorporate them more and more in the apps I design. I do have one issue with the Inbound Email flow trigger tho...
Hi AllI have an issue with the Transform map Target Table Date Fields.I created the transform map to sync the Group tables data from Higher Environment to Lower EnvironmentI used the Data source as XML for the Data source and created the Transform ma...
I have uploaded a bunch of data into the hardware CI class. I have seen some of the duplicates are filtered and for each record, a de-duplicate task got created. How this is happening? Can anyone explain? Is there any flexibility to change its config...
Is it possible to send attachment using multipart/form-data without IntegrationHub? Please dont just share other community links. I have searched a lot and nothing helped. If you know, please do share.Thnxxx!!!
Hello Community,I have yet to find any references to this particular requirement, so here goes nothing. We're aiming to track Application specific Roles and Permissions as CIs, so that we can link them to Service Catalogue Requests, Change Managemen...
Hi, We're looking to improve our process/product owners and I'm curious how people document information a product owner would need to be effective. Has anyone done a Product owner knowledge base?
Is there anyone here in the community who has been involved in a transitioning from an old customized ServiceNow instance to a fresh instance and doing some business transformation at the same time (such as switching from service portal to employee c...
Our security team is asking ServiceNow IP address.In stats.do I see different IP compared to the ones I see in support portal (under autoamtion store - Find my IP address).Whats the difference between those IPs?
We are ebonding 2 servicenow isntances A and B.B is using IP address access conntrol. They are asking 'A's IP address to whitelist. Which IP to provide? From stats.do or the one that I find in support portal?
