How to configure e-signature for non-HR documents

[Malaya Maithani]

Hello

I have a audit requirement where we need to capture digital signature on the doc that is sent for approval (internal).

Using flow designer, I have configured "Ask for Approval" action, where it captures approval on the record (Standard practice). Adobe and docusign are licensed product integration, which I understand but trying to figure out ServiceNow OOB functionality that could do the same action.

Any guidance ?

Thanks,

Malaya

[Arpan Baishya]

Hi @Malaya Maithani,

From what I see, you need to ensure that the E-signature plugin [com.snc.esign] is installed on your instance. I am assuming that you have the Document record (table - dms_document) already in place with it being linked to the correct department (for example - IT, HR, Customer Support). Then what you need to do next is to link your document to an E-signature template where you need to specify the concerned Task table.

Here is an excellent link to help you get it done. - Configure an e-signature template (servicenow.com) 

Let me know if this was helpful.

[Community Alums]

I had samilar requirement regarding digital Signature on Policies after review and approval.

I used external Lib  PDF-LIB since Policies were in PDF. I made digital signature image.

On Approval button i wrote code using external lib to paste digital signature image on 1st page(in my case).

You can also do the same

Thanks

[TariqueWasim]

Hi @Community Alums 

Can you provide more insights on this.

Thanks.

[zainabmemon]

can your more insight on this.. i really need to implement it..