How to insert the link to the story record

NishaB
Tera Expert

Hi,

 

I'm creating a email template, and in that I need one help in configuring the below mentioned one. I have to give a text like Please click here to view the record and after that I have to insert the URL of corresponding story record . How to do this.

 

5 REPLIES 5

Jeffrey Siegel
Mega Sage

You would use a mail script and reference that in the template i believe.

Ankur Bawiskar
Tera Patron
Tera Patron

@NishaB 

if notification is on story table then you can use this in email template to show link

Keep what you wish to

${URI_REF} or ${URI}

explanation here

Email links using ${URI} and ${URI_REF} 

If the link is for some other record then you will have to use email script and handle it

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@NishaB 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@NishaB 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader