How to insert the link to the story record
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01-09-2025 04:35 AM
Hi,
I'm creating a email template, and in that I need one help in configuring the below mentioned one. I have to give a text like Please click here to view the record and after that I have to insert the URL of corresponding story record . How to do this.
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01-09-2025 04:36 AM
You would use a mail script and reference that in the template i believe.
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01-09-2025 04:45 AM
if notification is on story table then you can use this in email template to show link
Keep what you wish to
${URI_REF} or ${URI}
explanation here
Email links using ${URI} and ${URI_REF}
If the link is for some other record then you will have to use email script and handle it
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-29-2025 10:33 PM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 04:52 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader