Issue with Microsoft Active Directory v2 spoke
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05-31-2026 08:04 PM
Hi Team,
There is a requirement to update an extensibleAttribute from the ServiceNow. I have checked the out of box update user action of MS AD v2 to do this but failed. What steps we need to follow if we want to update the extensibleAttribute of AD system from the action present in MS AD v2 spoke.
Thank You,
Ankita Bisht
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05-31-2026 08:43 PM
Share your failed error message from Flow context.
Also what steps you have implemented?
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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06-01-2026 01:57 AM
Hi @Tanushree Maiti,
I have added a new parameter to input step of "Update User" action of MS AD v2 spoke and then added this in input and output of the pre-processing steps of action. Which is not working. Do you have any other suggestion/way to achieve this requirement.
Thanks & Regards,
Ankita Bisht
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06-01-2026 02:10 AM
Share your error screen shot. Otherwise it is very tough to help here.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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06-01-2026 03:42 AM