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ITSM Form change

ayush_g
Tera Contributor

3 weeks ago

Modification of Business Application form is requested 

The Tabs to be visible on the form in default view while 
 These are currently visible in Business_application view.

 Integrations
 Interfaces
 
How to do it 
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Dr Atul G- LNG
Tera Patron
In response to ayush_g

3 weeks ago

Hi @ayush_g 

I checked in my PDI and couldn’t find any related list. It looks like it might be a custom build in your instance.

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @ayush_g ,

 

It seems these are custom sections.

Navigate to the cmdb_ci_business_app.list,

open any record,

right-click the header, and

select Configure > Form Layout.

Ensure the view is set to "Default view" in the dropdown,

click "New" in the section list, name it as "Integrations", add fields, and save

Again click "New" in the section list, name it as "Interfaces", add fields, and save

 

AS per your requirement from form layout ,  add fields in those section and arrange it 

 

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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