Pre-Requisite or Best to implement CMDB

siddharth26
Tera Guru

Hi All,

 

Is there any pre-requisite or best to practice to implement CMBD,

 

I need to ask questions to my client before implementing CMDB, so what are the questions we should ask them before we implement CMDB, is there any guided questions we have to ask them.

 

thanks

 

 

 

2 REPLIES 2

SK Chand Basha
Giga Sage

Hi @siddharth26  In CMDB we store data via three ways 

 

1. Manually entering data

2. Via Discovery

3. By Integrations

You have to understand from client side environment where the data is store according to that you have to use any of those in ServiceNow .

 

Majorly we are population of data by discovery and third party integrations

 

Please Mark this Helpful !!. If this Helps you to understand. This will help both the community and me.

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @siddharth26 

This has been answered earlier as well in your post.

 

1. How old is CMDB data?

2. How client is maintaining data currently?

3. Get the data and analyze with 3 C

4. Is any integration required

5. What governance client has as  of now for CMDB, who is CMDB manager?

6. How client creating ci in as is process

7 Life cycle of CI

8 are they creating Asset from CI or not?

 

and much more.. 

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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