Service Now normal Instance to MSP/ Domain Separated Instance

[Rahul Priyadars]

Hi All

I came up with an use case consideration - Details are below.

Implement ITSM in a service Now Instance - Then after some months lets need came for MSP. Enable Domain separation plugin on same Instance and convert all ur ITSM Implementation into a MSP Service Now.

I know its not a good path but let say it is 

What needs to be considered apart from ---Data and Process Segregation into Domain?

Any input highly appreciable.

Regards

RP

[Sean Walters]

Hi Rahul, 

With that path in mind I believe those two are the main focus, the only other one would possibly be the
administrative tasks that could be shared among all domains. 

And then if we think about the sub-domains it would be good to work out the security i.e. roles and access , who can see what. 

Also in your data consideration as that is quite a wide net , is that encompassing all of your ServiceNow data and then reports , dashboards etc ? 

Hope that helps.

[Rahul Priyadars]

Hi Sean

Thanks for response.

It will cover wide servicenow data for 200+ B2B Customers let say.

Regards

RP