ServiceNow Architecture diagram with components in SPARX Enterprise Architecture tool.

sach1
Tera Guru

‎08-27-2019 02:17 AM

Hello Everyone,

 

I need to prepare a ServiceNow arhictecture diagram in SPARX tool; Expectation is that the diagram should show all the components that ServiceNow applications consist of and their connectivity.

I am not able to understand what components should I sho as part of ServiceNow; Can someone please help   ?

 

Regards,

Sachin Shinde

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Jyoti8
Kilo Guru

‎08-27-2019 02:35 AM

Hi Sachin,

There are 4 components of servicenow :

1. J2EE application server

2. Apache tomcat server

3. MySql Database

4. Mozila Rhrino javascript engine

 

If my reply helps you at all, I’d really appreciate it if you click the Helpful button and if my reply is the answer you were looking for, it would be awesome if you could click both the Helpful and Accepted Solution buttons..:)

Thanks

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dpacheco
Giga Expert

‎08-27-2019 07:21 AM

I would say that it depends on the type of Architectural diagram your audience is looking for, and it may not be only one.  For example, we usually want to document:

  • Business Process architecture
  • Capability architecture
  • Logical/physical table architecture
  • Zachmann architectural models
  • Technical component architecture

Since SPARX handles any and all of those, it really depends on what you are trying to show.  Who is the audience?

As examples in this case, one of the diagrams we create shows each Product (Incident, Change, Request, Knowledge, CMDB, etc.) and how they interact with each other.  A Change may cause an Incident, or an Incident may require a Change, and each of those requires data from the CMDB.  Another diagram we have shows all the CI tables we use and their hierarchy, as well as the allowed relationships between them, both M2M (via cmdb_rel_ci or other relationship tables) or 1:1 / 1:M (via reference attributes).  These aren't exactly ERDs (that's a separate diagram that we also produce), but higher-level visualizations of how things connect.

Rahul Priyadars
Giga Sage
Giga Sage

‎08-30-2019 07:49 PM

Some details on Service Now DC pairing, and Architecture by Service Now Folks.

Very informational.

 

https://www.youtube.com/watch?v=JTYWyw0v8R4

 

Regards

RP