Servicenow performance impact on a data pull from service now
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‎04-26-2023 10:18 PM
A third party app need to pull data from service now very frequently say every 10 minutes. Could anybody please help me with understanding the performance impact on service now. Also, if there is any documentation to refer.
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‎04-26-2023 10:45 PM
if it's during off-business hours then should not matter much.
But definitely 10mins during business hours will lead to performance issue.
I could not find a specific document for this.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-26-2023 10:49 PM
Hi @Amit Garg ,
It would have an impact on the performance definitely as the system is working all time while fetching the data or pulling the data, this would cause a impact on the performance.
There is great approach shared in the article, please refer :https://www.servicenow.com/community/developer-articles/success-story-120-times-faster-integration/t...