User have the "Knowledge" role Service Operation workspace List "Pencil icon" showing

[jaiho_rai]

Hi Everyone ,

User not able see 

Version - XANADU - PATCH 7

User have the "Knowledge" role , 

When clicked then it will show below :

If user logged via admin role 

It will show Icon with checkbox (customer needed in the same way)

Below the details when click on "i" then below it will show as a preview 

[Dr Atul G- LNG]

Did you update the SOW to the latest version? 

[jaiho_rai]

Yes, i  was mentioning comparison I am still in Xanadu patch 7 it's latest patch for xanadu

[Dr Atul G- LNG]

Hi @jaiho_rai 

It is not about family patch what I am saying, check this

[jaiho_rai]

after patch 7 it showing i checked for previous version it was not there , can check or anyone confirm if there is any way properties or any way revert to previous one.

Or any document which say it's new feature and it won't revertable and customizatonable.

[Dr Atul G- LNG]

Hi @jaiho_rai 

https://www.linkedin.com/posts/atulgroverservicenowconsultantresearchscholar_workspaceupgrade-fastse...