I have list component which is on incident table.
I have scenario of when we open the case record on the workspace, i want to show that customer/account related active incidents in the section ( we have create separate page varient for this )
Here i want to bind the data ( example : Active=true^company=case.account)
So when i tried to bind the data it's giving me only active incident and company value is coming empty even tried to get sysID as well
the below image is binding the data for company field.
Here i am trying to get the company name. So that whatever the case record open and whatever the company/account it is associated with it, i want to show active incidents of that customer.
Even tried by creating lookup record as data resource and configured to get account name from the case record and tried by using scriptd filter
here is the script filter:
/**
* @Param {params} params
* @Param {api} params.api
* @Param {any} params.imports
*/
function evaluateProperty({api}) {
var arr = [];
var results = api.data.look_up_records_1?.results || [];
for (var i = 0; i < results.length; i++) {
var myObj = {};
// Accessing the 'account' object properties from each result record
myObj.id = results[i].account?.value || '';
myObj.label = results[i].account?.displayValue || '';
arr.push(myObj);
}
return arr;
}
Any guidance or examples would be appreciated.
