Developer Instances are offline!

[Kamini Kansal]

We apologize for the convenience caused.
There is ongoing Datacenter maintenance. We are experiencing an unexpected issue and working on the same.
We'll let you know once we have an update.
Regards,
Kamini Kansal

[Kamini Kansal]

Hi Cris,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

[Kamini Kansal]

Hi Bashid,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

[Kamini Kansal]

Hi Genki,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

[Kamini Kansal]

Hi Alexandru,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

[Kamini Kansal]

Hi,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

[Hitomi Yamada]

My Instance is online now.
Thank you!

[Pranav_Thanedar]

My instance is still offline after 4 days as well. Can anyone update on this? Is the maintenance still in progress? Thank you.

[Mihai G]

My instance will be reclaimed on Oct 9, but I cannot access it to reset the inactivity counter!!!! How is ServiceNow handling this situation?

[Lucion]

Hello Lukasz,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Lucion]

Hello Jim,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Lucion]

Hi DioneS,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Lucion]

Hello Bartek030,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Lucion]

Hello,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Lucion]

Hello,

Thank you for reaching out! 

We are following up on an issue you presented. In order to better assist you, can you please provide some more information regarding this issue? 

Let us know if you have any questions. 

Regards,

Lucion

[Lucion]

Hello Chris,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Lucion]

Hello,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Lucion

[Mihai G]

Tried to use my instance and it says "off-line". Problem is not solved!

[Mihai G]

I saw the posting that instances are online, but when I tried this is what I get:

[Mihai G]

Looks like the ServiceNow problems are multiplying instead of being resolved. I just tried to login with Edge and got the message:

Security constraints prevent access to requested page

The username and password were correct.

[Jaisheel]

https://dev89155.service-now.com 

My instance is offline for almost a week. Please help in getting it up, have some developmental activity to show up. 

Thanks in Advance.

[BryanS413339635]

Mine seems to be have been reclaimed with no option to restore, but I just logged in 9 days ago, I just went on vacation and now its vanished.... https://dev103130.service-now.com/

[Vladimir Cheres]

Could you please get my instance online dev58542! I am using this instance for demo and a lot of other things. It was offline for several days and now it does not show up in my profile!@Kamini Kansal  @Lucion 

[Udith Shaji]

@Kamini Kansal , My instance - https://dev58522.service-now.com/ is also offline ,requesting your attention

[DioneS]

My instance dev80697 is offline again!! It was one of the ones affected about 2 weeks ago and was brought back last week. This week, it’s offline again and I can’t get it to wake up. It just keeps telling me to check again in a few minutes. Refresh is not working!

[mmongeau]

What is the current status?  My instance dev53895 is offline and will not wake up.  The message in the developer portal just says "Check again in a few minutes".

[DioneS]

Oddly, I have a user in my dev instance and she’s able to get in. But my instance still shows offline for me and I cannot reset the admin account so I can get in outside of the developer site direct link.

[Kamini Kansal]

Hi,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

[Kamini Kansal]

Hi Udith,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

[Kamini Kansal]

Hi,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

[sai118]

My Instance is Restarting Instance in progress from past 2 hours pls help me

dev102521

[sai118]

@Kamini Kansal Pls look into this, Thanks in advance

[we2]

Hello @Kamini Kansal,

Is it possible to restore my instance? i am not able to log with my admin account.

I had a lot of customizations in it please help asap!

Instance - dev29562

Thanks,

Ashish

[Jog Sharma]

Hello my instance https://dev47445.service-now.com/ is offline. Can you help please @Kamini Kansal . Thanks a lot for your help in advance.

[Ali A ABBAS]

I am also facing the same issue with my instance: https://dev98121.service-now.com/

Appreciate your help in bringing it up and online 

[Jason Mifsud]

Same for me https://dev70011.service-now.com/

[Karin Duijnker1]

Same for me on dev103068

[miro2]

check SN blog update
https://developer.servicenow.com/blog.do?p=/post/pdi-provisioning-and-offline-pdis/

[Krithika R]

Hi,
My developer instance is offline I am trying to restart it still it is not working.
dev138818.service-now.com

[Nasir1]

https://dev61471.service-now.com offline too for last week and half, please help with restoring the instance

[AH6]

Hi @Kamini Kansal, 

My instance is in maintenance and it is been more than 3 weeks. Any help is appreciated.

https://dev99720.service-now.com/

"Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available."

Thanks,

Ashraf

[koliveira92]

Hi

I am trying to restore my instance since October 13th and it still is not working.

https://dev92304.service-now.com

Thanks

Kelvin Oliveira

[Sai Shravan]

Hi Team, 

@Kamini Kansal @Lucion

My Instance(dev126440) is offline for a long time can you please look into this and help me to get the instance back

Thanks in advance

[prasadsnow]

Hi Kamini, 

My personal instance is offline from yesterday, could you please wake it.

https://dev20108.service-now.com.

Thanks in advance.

[AlexanderDitzig]

Hello,

Been having trouble getting into my instance today. It's been showing as offline for about 5 hours now. If you could help me out here I'd much appreciate it.

https://dev128346.service-now.com

[davidkit]

☹️

[JaydenLuca]

hello kamini kansal,,

                how did we solve this issue when I saw my instant so show me your '' instance is offline''  dev99876 so how I fix this if any updates so please share them with us 

[JaydenLuca]

hello kamini kansal,,

                how did we solve this issue when I saw my instant so show me your '' instance is offline''  dev99876  so how do I fix this if any updates so please share them with us.

[Ramy G]

Please help with instance: https://dev83082.service-now.com/

It has been offline for two days now. Your help is appreciated. Thanks

[yogeshnikqik]

Hello Team, my instance is still offline from last 2 days.

https://dev84866.service-now.com/

Please help me any one @Kamini Kansal 

[Lacey L]

My PDI has been offline for a week or so and it continues to say, "check back later." This has gone on so long that my PDI is about to be reclaimed due to inactivity. Please help - I want to use my PDI and don't want it to be reclaimed but I can't access it. dev77084 and it is set to be reclaimed tomorrow.