Developer Instances are offline!

[Kamini Kansal]

We apologize for the convenience caused.
There is ongoing Datacenter maintenance. We are experiencing an unexpected issue and working on the same.
We'll let you know once we have an update.
Regards,
Kamini Kansal

[lixopi3399]

Hello team,

Hope you're well. Can you please take a look on my dev PDI instance https://dev251720.service-now.com/ which had been offline about 6/7days. So kindly please take a look on it and also help to wake up it.

Hope to hear from you soon.

Thanks

[lixopi3399]

Hello team,

Hope you're well. Can you please take a look on my dev PDI instance https://dev251720.service-now.com/ which has been offline about 6/7days. So kindly please take a look on it and also help to wake up it.

[LitaVictoria]

Hello, my instance is not waking up, I used it this week but I haven't been able to use it since yesterday, can you assist with it please? (https://dev181507.service-now.com/)

[magdalenapy]

Hello, I have the same thing - my instance tries to wake up, but after about 15 minutes gets stacked. Today is my 7 day since last logging in... Could you please help? 

https://dev182644.service-now.com/

[anandpraj]

My ServiceNow Instance is Timed Out and Not Opening

Hello,

I am facing an issue with my ServiceNow instance. Whenever I try to open my instance it is not opening due to instance being not opened for 10 days. Is there a way to solve this and access my old instance for further building. I've tried accessing it from different browsers and networks, but the issue persists.

Instance URL: https://dev252492.service-now.com

[y_g]

hello,
Can you please take a look on my dev PDI instance https://dev212586.service-now.com/ which has been offline about 2week days. So kindly please take a look on it and also help to wake up it.

[TSVETOMIRG]

Hi Team, @Kamini Kansal @Lucion

My Instance(dev196123) has been hibernating for a long time.

Can you please look into this and help me get the instance back?

Regards,

Tsvetomir

[Piotr Sadowski1]

Hi Team, @Kamini Kansal , @Lucion ,

I hope you're doing well.

Could you please assist in waking up the PDI instance https://dev200701.service-now.com/ ?

It has been stuck on "Waking up instance" for the past few days and has not completed the process.

I would really appreciate your support in resolving this issue.

Thank you for you help!

Best regards,

Piotr

[chercm]

@Kamini Kansal  mine too : https://dev181160.service-now.com/

cannot wake up my instance 

[Koteva]

Hello,

I cannot wake up my instance as well.

How can I fix this issue?

[SHIN 403]

Hi @Kamini Kansal,

My instances (dev190355 and dev294114) have been offline since last Wednesday.

I was using them to prototype for a customer, and their unavailability is currently blocking my work.

Could you please bring them back online?

[BilelH]

Hi @Kamini Kansal,
My instance dev197341 have been offline since last Friday.

Can you help me get the instance back ?

[BilelH]

Hi @Kamini Kansal,

My instance dev197341 has been offline since last friday.

Can you help me get the instance back ?

[olgapegiou]

Hi, 

I received an email saying that my Personal Development Instance (PDI): dev210933 will be reclaimed based on inactivity after the end of day May 29, 2025 PST. But in the https://developer.servicenow.com/dev.do#!/home site there is a message: We're currently experiencing issues with Personal Developer Instances (PDIs). Our team is actively working on a resolution. We appreciate your patience and apologize for any inconvenience.

So I can't wake up my instance since last week. 

Any advice? 

[AUrbansky]

Hello! I haven't been able to open my PDI since last week dev182292. Can someone please assist?

[chercm]

@Kamini Kansal  unable to get into the pid again . not able to wake it up https://dev181160.service-now.com/

[DavidB-ADT]

Seems like lots of people are having similar problems recently with PDIs not waking up. Sadly, doesn't seem like anyone from ServiceNow is monitoring or assisting on the PDI community. 😞

In case anyone's there, my PDI (https://dev196282.service-now.com/) is no longer waking since 6/14 when it was working fine. Been trying multiple times each day to wake it, to no avail.

[chercm]

why would SN just run as subscription service? they can earn money and we can get more stable service 

[ahan]

Hi @Kamini Kansal ,

My instance(dev230603) suddenly went down can you please help to bring it back? It is showing offline.

Thanks!!

[chercm]

went down again and cannot wake up @Kamini Kansal 

https://dev181160.service-now.com/

[C_Subrahmanyam]

Hi @Kamini Kansal 
My Instance is not waking up. It is offline from past few days.
Could you please help me to wake up the instance?
Instance URL: https://dev314502.service-now.com/

Thank you

[89SolutionD]

@Kamini Kansal  - can't wakeup my PDI for more than a week now. Can you please check
https://dev204009.service-now.com/

[sschmit]

@Kamini Kansal- My instance is also stuck hibernating. 

dev202799

thank you,

[RGR]

Hi,

my Dev instance is down, can you please help me out

http://dev343373.service-now.com/

[yashsoni569]

Thanks for the update. I am still unable to access my developer instance. Please confirm once maintenance is completed 

[J LaPlante]

Unable to open instance, BAD GATEWAY error:

CertExpired (certificate has expired) Blocked by SSL_HANDSHAKE_ERROR

The destination dev199275.service-now.com is not reachable.
Contact your IT administrator with the following error:

mode='CLIENT', lname='ips-clear-proxy', rip='148.139.124.118', rp='443', oip='', op='0', lip='163.116.144.107', lp='5520', sni='dev199275.service-now.com', fd='266808', Verification error: issuer='/C=US/O=Entrust, Inc./OU=See www.entrust.net\/legal-terms/OU=(c) 2012 Entrust, Inc. - for authorized use only/CN=Entrust Certification Authority - L1K', subject='/C=US/ST=California/L=San Diego/O=ServiceNow, Inc./CN=*.service-now.com', notbefore='Aug 14 04:56:46 2024 GMT', notafter='May 13 04:56:45 2025 GMT', serial='10D3E2066F5D2AE7B29050E6D8EAA648', altnames='DNS:*.service-now.com, DNS:service-now.com, DNS:*.static.service-now.com', sslerr='10', sslerrdesc='certificate has expired', depth='0' action='block'