Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Due to some technical reasons, developer instances are offline. We are actively working on this issue and trying to resolve this asap.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Comments
Bryan Cole2
Giga Contributor

My instance is still offline, is there any update to this?

Armin Heinlein1
Giga Expert

My instance PDI (dev16982) is down for over 4 days now. When will it become available? 

leighmullin
Kilo Contributor

Any update?  been offline for a week now

 
Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. We're taking a look at your instance, we'll let you know once it's back up.

Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience.We're taking a look at your instance, we'll let you know once it's back up.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. 

Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience.We're taking a look at your instance, we'll let you know once it's back up.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. 

Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. You don't have to release your instance.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. We're taking a look at your instance, we'll let you know once it's back up.

Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. We're taking a look at your instance, we'll let you know once it's back up.
Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience.Your instance should be back online now.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. 
Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. We're taking a look at your instance, we'll let you know once it's back up.
Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. Your instance should be back online now.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up.
Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. Your instance should be back online now.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. 
Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. Your instance should be back online now.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Sorry for the inconvenience. Your instance should be back online now.

We had an unplanned outage last week which impacted multiple instances. Most of those have been recovered by automation, but we have noticed a few more instances that need some manual work to bring them back up. 
Let us know if you have any other questions.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online now. Let us know if you run into any other issues.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online. Let us know if you run into any other issues.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online now. Let us know if you run into any other issues.

Maia Gormley
Kilo Contributor

My instance is also down https://dev78409.service-now.com/

StephanMaahs
Giga Contributor

My instance is still offline, too: https://dev71160.service-now.com/

seanperdew
Tera Contributor

Thank you

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online now. Let us know if you run into any other issues.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online now. Let us know if you run into any other issues.

Radhika Aluru
Tera Guru

My instance(dev73388) is offline for the last 6 days. Is there any update on when the instance will be back online?

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online now. Sorry for the inconvenience. Let us know if you run into any other issues.

Bharath Prathip
ServiceNow Employee
ServiceNow Employee

Your instance is back online now. Let us know if you run into any other issues.

Rashmita Panda
Kilo Contributor

https://dev69295.service-now.com/ is also offline. Kindly help activate it. Thanks in advance! 

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Armin,

It was an unplanned outage due to which a lot of instances were offline. Now Instances are ok and working as expected.

Regards,

Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@Dhananjay Pawar 

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@David :
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@jayanthiarumugham@gmail 
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Smita11
Kilo Contributor

Hi Kamini, any ETA as to when the dev instances would become available?

Regards,
Smita

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Smita,

Your developer instance dev87523 is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

 

Will3
Kilo Explorer

Hi Kamini,

My instance still seems to be offline. Are you able to bring it back online? Thanks in advance. (https://dev100522.service-now.com/)

Cheers.

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Will,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

HaGCS
Kilo Explorer

Hi Kamini,

My instance(https://dev77023.service-now.com/) is offline. Please help me bring it back online.

Thanks 

Kevin Thury
Mega Contributor

My PDI has been offline for a number of days.  Is it possible to bring back online.  Thank you!

https://dev73303.service-now.com

brianbeauchamp
Tera Guru

Reporting another developer instance offline. Unable to wake it.

dev95215

Donna Watson
Kilo Explorer

Will PDIs we are unable to use / wake expire while they are down or will they automatically be extended?

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Kevin,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Manuel3
Tera Contributor

My instance has been down for a week. Do y'all have to do some manual magic to get it back up and running? 

 
 
oleyska
Kilo Contributor

is this still ongoing issue? , pdi is offline 😞

nestoracevedo
Mega Contributor

Hello, my developer instance has been offline for more than just a few days, when will it be online again? Thank you.

 

https://dev58666.service-now.com/

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

feenix
Mega Expert

hi kaminikansal

My developer instance has been offline for over a week and is now in danger of being reclaimed.  Any chance I can get dev61188.service-now.com back online?

Aaron Silverman
Tera Contributor

Still can't access my instance. Please help. Does anyone have an ETA?

John Vincent
ServiceNow Employee
ServiceNow Employee

Hi, my developer instance has been offline for about a week. It is due to be deleted soon due to inactivity and I would like to keep it if possible. Can you please see if you can get it back online. Thanks.

https://dev62602.service-now.com/

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@oleyska :

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@feenix Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@Aaron Silverman Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

@John Vincent Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Version history
Last update:
‎06-16-2020 12:43 PM
Updated by: