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on 05-03-2021 07:18 PM
Hello Everyone,
Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI.
We really appreciate your patience on this.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal
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Hi Tetu,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Baggies,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Susan,
Unfortunately, we have been unsuccessful in trying to recover your instance.
You may request a new instance by following the below steps:
Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Malan,
Are you still facing issues as I can see you’ve released your instance and requested the new instance? Please let us know if you are facing issues while accessing your instance.
We apologize for inconvenience caused.
Regards,
Kamini Kansal

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Hi Julian,
Unfortunately, we have been unsuccessful in trying to recover your instance.
You may request a new instance by following the below steps:
Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.
Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi @Kamini Kansal
Is there any way on retrieving my instance, It contains a ton of info
and involved a lot of effort.
All my POC's are on my instance.
I don't wish to release my instance.
Kindly help ..
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"https://dev96488.service-now.com/" is still offline too.
I need your help.
regards.
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My instants are now accessible. Thank you for your recovery work.
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My Dev instance is still offline
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Hi Kamini,
Greetings !!!
My personal dev instance(https://dev75742.service-now.com) is still offline. Request you to help me with the same.
Thanks & Regards,
Gulzar Manuja
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My instance (dev90923.service-now.com) is still offline.
Please help!
Thanks & Regards.

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Hi, Still having issues with my PDI (dev74885).
Did come back online but I have tried to wake it this morning and I'm unable to get it to wake.
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https://dev30436.service-now.com/ - still hibernating and not associated to my account for some reason
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My PDI is still offline too (https://dev66860.service-now.com/).
And I can't wake it either (message: System encountered a problem while waking up your development instance. If the error persists, try later or contact us)
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Hi, My PDI is still offline. Please wake up. Let me know.
https://dev59091.service-now.com/

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Hi, My PDI is still offline. Please wake it up and Let me know.
https://dev62497.service-now.com/
regards.
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Hi,
My PDI is offline. Please wake it up ASAP due to client POC.
https://dev92776.service-now.com/
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https://dev68850.service-now.com/ still offline. pls help
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https://dev84103.service-now.com/ offline

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Hello, my PDI is still offline. Could you help me out please? https://dev85125.service-now.com/
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dev77477 still offline
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Hello,
My instance https://dev73894.service-now.com/ is offline still.
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hi there,
my instance (https://dev20860.service-now.com/) is still offline
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Hi, my PDI https://dev100515.service-now.com/ is still offline. Can you please help.
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Hello,
My instance https://dev74071.service-now.com is still offline and i cant seem to access it
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My PDI is offline and cannot be retrieved. It won't let me request another. Can I get another one for the Paris release? Thanks
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Hello
System encountered a problem while waking up your development instance. If the error persists, try later or contact us
https://dev54887.service-now.com/
Instance is not accessible offline.
Regards,
Upender
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My instance won't restore.

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https://dev83081.service-now.com/
Still hybernating

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Hi Tetu,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

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Hi ak,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Bruno,
Unfortunately, we have been unsuccessful in trying to recover your instance.
You may request a new instance by following the below steps:
Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.
Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Ray,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Vu,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Gulzar,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Claudia,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

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Hi Shane,
Your previous developer instance (dev30436) has been reassigned to you. You will need to perform an 'Admin password reset' to regain access. Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue by moving forwards.
NOTE: The same developer instance is not usually reassigned to its previous user once they've been reclaimed/released. Once an instance is reclaimed, an automated process removes all configuration changes made, thus returning the instance to an out of the box state.
Regards,
Kamini Kansal

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Hi KC,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

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Hi m51,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi aikotoba,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

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Hi Ozgun,
Unfortunately, we have been unsuccessful in trying to recover your instance.
You may request a new instance by following the below steps:
Login to https://developer.servicenow.com >> click either "Start Building" or "Request Instance" on the top right-hand corner.
Developer instances are not guaranteed the same reliability as production instances - they can be lost due to hardware or backup failures.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Pascoal,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

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Hi Maqs,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi LoriC,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Shinya,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Sam,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Dabiel,
We have restored your instance over to dev63845 and assigned you the same. Can you take a look and let us know if you're having any issues?
We keep telling our users that please do not depend on these backups. We don't want people to rely on backups because they are actually not very reliable - they can be lost because the server that they were stored on has a hardware failure, or the backup failed to execute successfully.
Please ensure you are using update sets or a git integration to back up the changes you've made within your instance. This will help to mitigate this issue moving forward.
Please let us know if you need further assistance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Blaze,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

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Hi Upender,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal
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Mine is still broken. It points to another instance number that isn't even mine when I sign on and then follow the link. When I use my bookmark, it errors out. DM me for instance numbers if you need that.