have to fetch the articles which is going to retire in one month based on valid to field
Articles from Knowledge table
Forum Posts
Event Rule Binding Sequence
I am working on Event Rules for Splunk integration and need clarification on the exact binding sequence when "Override default binding" is enabled CI field matching. My Configuration:Event Rule with "Override default binding" checkedBinding Type: "CI...
Unable to Send Email from PDI to Outlook (Test Connection Successful)
Hi everyone,I’m trying to configure outbound email in my PDI to send mails to my Outlook account, but the emails are not being delivered even though the Test Connection shows Connection Successful.Here is my configuration:Server: smtp.office365.comPo...
Resolved! How to copy hyperlink to clipboard from UIB client script
Hello everyone, There is one functionality requirement where I need to copy the content to clipboard that is available in the component which contains link as well. So If I paste the copied content, it should show as hyperlink.I found the ...
I'm unable to schedule the CSA certification exam because of the accommodations I have selected.
I'm unable to schedule the CSA certification exam because of the accommodations I have selected while register the exam. Please help me how to remove the accommodation or help me how to schedule the exam.
if DPR workspace can be viewed by non ITIL users.
Hi Experts, If DPR workspace can be viewed by non ITIL users.
How to hide the default standard template in knowledge table
I need to create the duplicate Custom Template same as standard and i need to hide the default standard Template.
How to Integrate Google Calendar with ServiceNow: Scheduling Tips
Hi everyone, I wanted to share some best practices for integrating Google Calendar with ServiceNow to improve scheduling and team productivity. Why it helps: Keep ServiceNow tasks and events aligned with your personal or team calendar. Reduce schedul...
Resolved! Lists and Filters Evaluation Failing
Hi there, I am brand new to the ServiceNow world. Following the lesson on the University portal. I am stuck on the validation of the List and Filters exercise. I have completed the task as suggested, but it's not validating correctly. I even shut dow...
Require re-register MFA for PDI
Hi, I have my PDI in Zurich release with MFA registered with microsoft authenticator in my old mobile, Which I cant use now, Can anyone clarify how I can reset to have it added to my new mobile, I can't see any option available in pop up window belo...
EDIT FIELD AFTER SUBMITTING
Hi, I hope someone can help me with my question.I created catalog item (record producer type) the business wants to give the submitter access to edit their request after submitting (more so update some fields where their answer at the time they submi...
Servicenow goodies
Hey Team, just wanted to check what goodies we get upon completing the ServiceNow AI Spark NowEmpower 2025 Program
Tenable.io Fixed Vulnerabilities Integration failure
The scheduled Tenable.io Fixed Vulnerabilities Integration run on Oct 16, 2025, failed with error: "At least one import queue entry is in error. No more data to process at this time." Error: Invalid response code received from TenableIOVulnerabilitie...
Schedule optimization in field service management
in schedule optimization task, I have created some agents and work order tasks so according to schedule assignment When I am trying to schedule the batch, I am getting configuration and network error. Could you please assist me, what configuration se...
ACL - Prevent read access to table (Access Control Level)
Hi, I'm currently working with an integration but I have a requirement to prevent the integration account to read the entire table. The use case of the integration is to update fields of a record in cmdb. The operational status, comments and date of ...
