Hello, I have a scenario to create an inbound action with the following conditions:When the instance receives an email containing "(CRITICAL)" in the email subject, and"Integrated Management Log Severity: CRITICAL" in the email body,Then an incident ...
Hello Everyone, I'm currently working on the Help Center for specific application. I want to know how to add What's New tab in the help center which will indicate the latest information about the release or features.I can't able to find, ho...
Hi Experts,Not able to see the workflow contexts or flow context for old records created on above 4 months agoDo we have any OOB cleanup scripts will run to delete the context recordsAny useful KB articles for evidence to showcase the clients Thanks
Which one statement correctly describes Access Control rule evaluation? A. Table access rules are evaluated from the general to the specific B. If more than one rule applies to a record, the older rule is evaluated first C. If a row level rule and a ...
I am trying to know if there is any way to Automate the duplication of Flows created using Flow designer where all the Sub-flows , Actions, Flow Variables and other components of flow are also duplicated instead using the Copy Action which is OOTB.
How to identify the reports which are not being used from past one year.I have used the Last run from table [report_stats] is that correct ?
We are implementing the ServiceNow Password Reset application and we ran into challenges with MFA. We have not been able to find a way to "federate" MS Authentication as the client currently uses (number prompt from the website instead of the 6-di...
Hi, I wanted to identify the best practices in setting the timer in workflows to avoid any performance issues. Is it advised to set the timer to wait 3 - 6 months period ? If not, what the advised max time that we can use in timers that won't impact ...
I have cost center field (select lookup with reference to cost center table) and project category field (selectbox with manually entered values). Cost center based on project category. Example: scent (project category) has 3 cost center. It should on...
Anyone could help implementing Risk Bow-Tie in ServiceNow IRM. Please refer to the attached image as an example of a Risk Bow-Tie, which includes the following components:1. Controls (preventive = 4 and Mitigative = 3)2. Event or Risk Event = Maritim...
StacyLen here again.I have another fix script that will not compile. I get the same error as on an earlier one: "Could not save record because of a compile error: SyntaxError: Expected ',', got ':' at line 1, column 1" Any help appreciated again. ...
Scripting newbie here. Any help appreciated. I get error, "Could not save record because of a complile error: SyntaxError:Expected",,got'{' at line 2, column 1I also see that 'mobile phone = ' is seeming to be intrepreted not as a literal, but as a...
Newbie here. Any Help appreciated. I get this error when trying to save:Could not save record because of a compile error: JavaScript parse error at line (3) column (16) problem = missing ; before statement (<refname>; line 3) (function executeRule(...
Hi All, I have created declarative action in workspace from here we need to change the state of incident and send an email to opened_by and their manager from workspace declarative form action.Once the user clicked on form action button a modal will ...
Why is the value in node field different from the value in Configuration Item if SNOW pull CI per the value in node of the alert? how SNOW does that ? for example: the node field contains value com-hmhs-medical-apibenefits-penv, MemberBenefitCostExt ...
