Dear all, I am currently displaying all the record producers on a List screen in a Mobile application.When a record is tapped, I want to navigate to the corresponding ESC record using the following format:I can manage by creating a tap function and u...
We have an Async business rule on insert condition, but it is not triggering when the approval record is created for the request.
Hello I am trying to connect ServiceNow with third party. I have created a outbound rest message which uses mid server when I run this it gives me error request not sent to uri - session does not contain certificate. Can someone help me with this.A...
hi can anyone guide me on how to change the logo that too for csm/fsm workspace only.
Hello,My personal developer instance (dev299704, release: Yokohama) is stuck showing"502 Bad Gateway snow_adc" when I try to access it.The Developer Portal shows the instance as Offline, but the only availableactions are "Refresh" and "Release". I tr...
Why is there no Timezone for West Africa? Can this be rectified, How long would this take?
I am working on an ATF test for a catalog item that uses a Multi-Row Variable Set in the native UI. I need to add multiple rows of data to the MRVS, but I don't see a standard ATF step for this, unlike the Service Portal steps (Add row to multi-row v...
We’re currently analyzing inbound and outbound integrations in our legacy ServiceNow instance and would appreciate your insights on the following: 1. Identifying Service AccountsWhat’s the best way to identify service accounts used in both inbound ...
Hello Everyone,I would like to add some custom text to the banner/header frame of all tables. Any idea on how to do this?
I'm trying to add a Knowledge Article to a Work Order Task. While editing the template in the Work Order Models table, under Related Lists, I found an option to add a Knowledge Article. I added it there, but it ends up being linked to the Work Order ...
Hi Team, We are required to integrate ServiceNow instance and Jigsaw24’s ITSM platform (ServiceNow-based with a custom front end). Which integration method is useful and more secure. Please suggest
Dear Experts,We are facing an issue in ServiceNow where number of incidents gets created via alerts and when it gets created, few fields are getting populated as shown below and the priority gets calculated as per lookup rule. Where as the customer ...
Hi,We are trying to add a dropdown inside the Attachment component used as a tab in the contextual sidebar of the CSM Workspace. The goal is to allow fix agents to select a type of file (e.g., Screenshot, Summary, Response) during file upload—not the...
Hi Community, There is a particular requirement where we need report of RITM tickets which have skipped approvals.It is possible to report on RITM tickets that have skipped approvals? Likely because the approval step did not have the right/active use...
Hi Everyone, I need to know how to copy the hyperlink to the clipboard. For an example, if we click on any of the button in the page, I need to copy the content in the component to the clipboard which consists of link in it.I found the UX client scr...
