Hi, I am experiencing issue opening the table record (sys_db_object.do) when I try to open transaction is getting stuck in SQL/DB or probably GetIndexes function. I investigated and saw the logs, it took 7 minutes to getIndexes. yokohama-12-18-2024__...
I have configured a notification where it has email body content configured in 'Message HTML' field on notification form. Body also has Table configured from email script. Now the issue is this looks perfect in the Preview of the email and from the e...
Hi Team, I’m facing an issue while trying to access the sys_script table through the Table API using a custom user and role. I created a custom user named test_user and a custom role named test_role. The role test_role was assigned to test_user, and ...
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I am working on Event Rules for Splunk integration and need clarification on the exact binding sequence when "Override default binding" is enabled CI field matching. My Configuration:Event Rule with "Override default binding" checkedBinding Type: "CI...
Hi everyone,I’m trying to configure outbound email in my PDI to send mails to my Outlook account, but the emails are not being delivered even though the Test Connection shows Connection Successful.Here is my configuration:Server: smtp.office365.comPo...
Hello everyone, There is one functionality requirement where I need to copy the content to clipboard that is available in the component which contains link as well. So If I paste the copied content, it should show as hyperlink.I found the ...
I'm unable to schedule the CSA certification exam because of the accommodations I have selected while register the exam. Please help me how to remove the accommodation or help me how to schedule the exam.
Hi Experts, If DPR workspace can be viewed by non ITIL users.
I need to create the duplicate Custom Template same as standard and i need to hide the default standard Template.
Hi everyone, I wanted to share some best practices for integrating Google Calendar with ServiceNow to improve scheduling and team productivity. Why it helps: Keep ServiceNow tasks and events aligned with your personal or team calendar. Reduce schedul...
Hi, I have my PDI in Zurich release with MFA registered with microsoft authenticator in my old mobile, Which I cant use now, Can anyone clarify how I can reset to have it added to my new mobile, I can't see any option available in pop up window belo...
Hi, I hope someone can help me with my question.I created catalog item (record producer type) the business wants to give the submitter access to edit their request after submitting (more so update some fields where their answer at the time they submi...
Hey Team, just wanted to check what goodies we get upon completing the ServiceNow AI Spark NowEmpower 2025 Program
The scheduled Tenable.io Fixed Vulnerabilities Integration run on Oct 16, 2025, failed with error: "At least one import queue entry is in error. No more data to process at this time." Error: Invalid response code received from TenableIOVulnerabilitie...
