How to restrict IMAC(+) from Change template

[Girish Nagaraj]

On Change Request templates specifically, there is also a value called "IMAC (+)" that appears in the dropdown list for Template fields. This is not a regular field and hence we are not able to write an ACL to prevent it from showing up. We have also tried creating a save_as_template ACL for the change_request_imac table to prevent it from showing up, but that also did not work. Any insights as to what this is for, and if it is possible to remove it from templates?

[Mike_R]

This is another table that extends change_request. You can try creating a read ACL on this table

instanceName.service-now.com/nav_to.do?uri=sys_db_object.do?sys_id=10012a22a5740110c0a0e1db2cdc9542

[Girish Nagaraj]

Hi Mike,

Thanks for your reply, I have tried creating ACL(change_request_imac) table but it didn't worked.

Regards,

Girish