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a month ago
I’m currently transitioning my career into ServiceNow and have hands-on experience with areas such as ITSM, Incident Management, Problem Management, Change Management, Service Catalog, Flow Designer, Business Rules, Client Scripts, ACLs, GlideRecord, REST APIs, and workflow automation.
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a month ago
Hello @AAchyutK
Yes, I agree that getting a ServiceNow job as a fresher can be challenging, even with certifications. I currently have two ServiceNow certifications, and I’ve also been building hands-on knowledge through projects and practice. However, as a fresher, I’m finding it difficult to get that first opportunity in the ServiceNow domain because many openings ask for prior experience.
I’d also like to know from others in the community: how can a fresher with certifications and hands-on skills improve their chances of getting an entry-level ServiceNow role? Are there any specific skills, projects, or approaches that recruiters generally look for?
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a month ago
Hi @AAchyutK
It really depends on interviewer. Last year gave interview where I was asked why you don't have itsm certification and in another interview interviewer didn't bother to know what certification I hold. So it really depends. Keep learning and if you get opportunity to clear and attempt certificate, go for it.
All the Best
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4 weeks ago
Hello @AAchyutK ,
No, I actually started my ServiceNow career with zero certifications and almost no prior ServiceNow knowledge. I gradually built my skills through hands-on practice, real-time use cases, and continuous learning rather than focusing only on certifications. Since you already have exposure to ITSM, Incident, Problem, Change, Service Catalog, Flow Designer, Business Rules, Client Scripts, ACLs, GlideRecord, REST APIs, and workflow automation, you have a very good foundation. My suggestion would be to focus less on collecting certifications initially and more on building real-world solutions. Take practical use cases and implement them end-to-end—this is what helped me transform from a beginner into an experienced ServiceNow developer.
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a month ago
Hello @AAchyutK
Yes, I agree that getting a ServiceNow job as a fresher can be challenging, even with certifications. I currently have two ServiceNow certifications, and I’ve also been building hands-on knowledge through projects and practice. However, as a fresher, I’m finding it difficult to get that first opportunity in the ServiceNow domain because many openings ask for prior experience.
I’d also like to know from others in the community: how can a fresher with certifications and hands-on skills improve their chances of getting an entry-level ServiceNow role? Are there any specific skills, projects, or approaches that recruiters generally look for?
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a month ago
Hi @AAchyutK
It really depends on interviewer. Last year gave interview where I was asked why you don't have itsm certification and in another interview interviewer didn't bother to know what certification I hold. So it really depends. Keep learning and if you get opportunity to clear and attempt certificate, go for it.
All the Best
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a month ago
Hello @AAchyutK ,
As a fresher, getting a ServiceNow job can be challenging, especially without certification. However, hands-on experience, good knowledge of ServiceNow concepts, practical projects, and strong interview preparation can improve your chances. Certification is helpful, but it’s not the only factor recruiters consider .
All the best for your servicenow journey buddy 👍 .
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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a month ago
Hello @AAchyutK
It completely depends on the company you’re applying to. Some companies don’t specifically mention ServiceNow certifications in the job description; instead, they focus more on hands-on experience and knowledge in areas such as ITSM, ITOM, or ITAM. So, you can definitely find opportunities based on your practical experience.
From what you’ve mentioned, you already have a good understanding of ITSM and several important ServiceNow development fundamentals. If you have the time, I would recommend pursuing at least the ServiceNow Certified System Administrator (CSA) certification and, if possible, CIS – ITSM as well. These certifications can strengthen your profile and make it easier to pass initial screening, especially when certifications are listed as a requirement or preferred qualification in the JD.
Most importantly, continue building hands-on experience and be prepared to explain the concepts and implementations you have worked on during interviews.
If this helps you then mark it as helpful and accept as solution.
Regards,
Abhishek
