Can we add validation messages in VA Conversational Catalog during form submission

[N_Snow]

Hello Team,

Could anyone please clarify whether it is possible to display a validation or confirmation message before form submission in Now Assist Virtual Agent for a catalog item, allowing the submission to be aborted based on the user's response?

Any guidance or best practices would be greatly appreciated.

Thank you in advance!

[Ankur Bawiskar]

@N_Snow 

screenshots please

[Tanushree Maiti]

Hi @N_Snow 

You can try with modifying the underlying Virtual Agent topic block.

Refer: https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-pop-up-form-submission-aw...

Gotchas and Leading Practices: Conv Catalog Items and LLM Topics (w/ Now Assist in Virtual Agent)

Must check this link to know limitation of conversational catalog request: 

Now Assist in Conversational Catalog Request: Guidance for making catalog items conversational