Hello Team,
I am currently working on making a catalog item conversational in Virtual Agent Conversational Catalog.
The catalog item contains both read-only variables and user input variables. I have configured the read-only variable with the lowest order so that it appears before the user input fields. However, during the conversation flow, the read-only variables are not displayed at the beginning. Instead, they appear only at the end, just before the form submission step.
Has anyone encountered this behavior before? Is there a way to display read-only variables earlier in the conversation, before prompting the user for input, or is this the expected behavior of Conversational Catalog?
Any guidance or recommendations would be greatly appreciated.
Thank you in advance!
