What patterns do ServiceNow AI Agents leverage ?

AB51
Tera Contributor

Hello, 

 

As i understand, ServiceNow AI Agents leverage the ReAct pattern to perform actions. They typically follow the T cycle of thought, action, and observation. Are there any other design patterns that the AI Agents in ServiceNow can leverage ? Is there a way to specify which pattern to use in an Ai Agent ?

1 REPLY 1

Tanushree Maiti
Mega Sage

Please refer this links, see if it helps you:

 

Hybrid AI Workflows: Choosing the Right Pattern fo... - ServiceNow Community

 

Advanced AI Agent Instructions Guide: ServiceNow E... - ServiceNow Community

 

 

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: