change color of risk in workspace

Yahav Mor
Tera Contributor

Hi ,
I want to change the color of the field risk in the change  form in workspace 
that high will be red and low orange 
where I change ?

YahavMor_0-1768425978247.png

 


thank you 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Yahav Mor  

you can apply field style to list field in Workspace using UX Highlighted Values

There are many OOTB ones, see that and add for your table and field

Configure fields as highlighted values in a form 

AnkurBawiskar_0-1768445564407.png

AnkurBawiskar_1-1768445586819.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Matthew_13
Mega Sage

In Workspace, this isn’t something you change with UI Policies or client scripts like on classic forms.

The color of the Risk field is controlled by the Workspace UI (UI Builder). Out of the box, Workspace only supports its built-in “semantic” colors critical, warning, info, not fully custom colors per choice.

So you have two options I see here:

Supported / OOTB option

  • Go to UI Builder

  • Open the Change form page used by your workspace

  • Select the Risk field component

  • Make sure the value mapping is correct (High → critical, Moderate → warning, Low → info)

That’s as far as you can go without customization.

Custom option
If you specifically need High = red and Low = orange, you’ll need to customize the form in UI Builder:

  • Use a custom or extended component

  • Apply conditional styling based on the Risk value

Just keep in mind this is Workspace only customization.

So ultimately: 
You change this in UI Builder, not on the field itself — and custom colors require custom UI work.

 

@Yahav Mor  - Please mark as Accepted Solution and Thumbs Up if you found Helpful 🙂

@Matthew_13 

It would be helpful if you could include screenshots with your comment, as they make it easier for others to understand whether your response addressed the requirement.

In this case I believe we need not make any UI builder changes within the workspace.

I don't see any Change form page

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar - It would be helpful to allow people time to respond before jumping in posts. Thanks buddy!

Ankur Bawiskar
Tera Patron

@Yahav Mor  

you can apply field style to list field in Workspace using UX Highlighted Values

There are many OOTB ones, see that and add for your table and field

Configure fields as highlighted values in a form 

AnkurBawiskar_0-1768445564407.png

AnkurBawiskar_1-1768445586819.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader