On SOW, not able to see the change form.

[arshukla]

We are not able to see the change form it should be like this

But it is showing like this No matching results

Try adjusting the filters or clear them to view all available templates.

Why are we not able to see the forms what the reason behind for this?

[Nilesh Pol]

@arshukla As show your snaps of first, its new interceptor, now just click on "emergency' or "Normal" model as per your requirement then it will open up the form.

[arshukla]

Yes, but it should visible like this, but it is not showing 

[Nilesh Pol]

@arshukla Had you verified with Admin role? please verify, if its works fine for admin then check the ACL's on change_request table it might need proper roles, you can also walk through compare in Classic UI, with the verification of Change Request -> change Model filters.

[Ankur Bawiskar]

@arshukla 

seems the change type is hidden in the interceptor in SOW

try setting this property "com.snc.change_management.change_model.hide" to false

Change Model was hidden by com.snc.change_management.change_model.hide=true 

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