Remove State from Change Request Flow from Service Operations Workspace

ponranjitha
Tera Contributor

Hi,

 

 

We would like to remove custom states from the Change Request form in Service Operations Workspace. However, we cannot deactivate these state choices as it would impact existing change records. We attempted to modify the Data Broker server script “Change Model States” by adding a condition to exclude those choices, but it did not work. Could you please assist us with this?

 

ponranjitha_1-1779100627078.png

 

0 REPLIES 0