Cloud Cost Management - Azure Billing Download MetricBase Error
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08-08-2024 12:31 AM
Hi,
I see below error while downloading Azure billing in my Washington DC PDI.
Execution is not created because of the below reason(s) :
error: Connection to MetricBase failed
success: Connection to MID Server successful
I verified MetricBase plugin is installed and up to-date.
Somewhere also I read that its in supported in PDI instance.
https://www.servicenow.com/community/now-platform-forum/metricbase-issues-in-my-pdi/m-p/1094244/page...
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11-22-2024 02:59 AM
Hi,
Has your issues solved, can you please share how you resolved.
Thanks
Aniket
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11-24-2024 09:41 PM
No, Even I upgraded to latest PDI, but error remains same.
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12-01-2024 10:22 PM
Billing account and service account are 2 different accounts, so ask your azure team to give biling account ID
follw belwo steps :-
Cost Management + Billing -- Select Billing Scope -- Go to Properties and note down the billing account ID
add that billing account id in servicenow and this error should be solved
Please click helpfull, if this solved your issue.
