Resolved! What is the Disaster Recovery IP for ServiceNow Instance ?
Hello Experts, Right now SN traffic is coming from DCB, when this goes down does SN continues from DCC? Thank you!
Cloud Cost Management forum
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Servicenow Integration with Amazon Connect
After integration servicenow with Amazon connect how to display real time metrics such as incident details/number about any caller profile when inbound call
The table sn_clin_core_reservation_utilization_info is totally empty, how to populate it?
We have installed the cloud cost management, the dashboard part displays well for most part, however the RI info is empty, and the table sn_clin_core_reservation_utilization_info is totally empty, how to populate it? Thanks.
How to roll up the azure RG cost to business application or business service or cost center?
How to roll up the azure RG cost to business application or business service or cost center? We have business application tag for each cloud resource in azure, however in ServiceNow tables like sn_cld_spend_core_monthly_aggregated_cost, I don't find ...
Knowledge 2025
Could someone please direct me to resources or guidance for Knowledge 2024 video forums?
Quiz Buzz
You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application.Table A's records will be installed when:A. Table A is a...
Resolved! What are the major differences between platform analytics and core ui dashboards
Can anyone provide the major key points of difference between Platform Analytics and core UI dashboards in ServiceNow
survey responses
Hi All, Good evening!! whenever incident has been closed a survey will go for the requestor. This report has been coming blank it seems, I have checked survey responses properties view survey and conditions also Could you please help me on this!! Tha...
Resolved! Record Producer
How to covert multi row variable set to single row variable set using gliderecord?
Cloud Cost Management Challenges
CCM Mapping ChallengesWe are struggling with Foundational DataCMDB data for Service AccountsServiceNow Cloud Unassigned ResourcesServiceNow Cloud Insight OwnersServiceNow Cloud Tag CategoriesServiceNow Cloud Tag NamesCCM Workspace usageAccount to own...
licence cost for GenAi ServiceNow
Our organization has a ServiceNow license. If we want to implement a Generative AI-powered ServiceNow solution with knowledge management, ticket summerization, and ticket triaging, what would be the licensing cost for 100 users?
"Connection to Azure Balance Summary failed"
DescriptionThe error occurs when attempting to connect to the Azure Balance Summary service. The failure happens during the execution of the process related to billing download and credential validation using service accounts. Steps TakenPlatform Acc...
Getting stuck while archiving knowledge article with large volume of data
Hi , I was archiving knowledge article (kb_knowledge) present in a particular knowledge base which contains 25000 records. So i planned to run 7000 records in a batch. but it does not works. So reduced number to 3000 then also it is stopping after 30...
Support keyless Google Cloud service account integration
To set up Cloud Cost Management for Google Cloud, we need to create a service account and generate a service account key, which should be saved in the Cloud Cost Management Workspace. However, managing keys can lead to security risks, as they might g...
ServiceNow
What is the ServiceNow Service Portal? How does it differ from the platform interface?
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