Hardware entitlement backend table name?

Sathwik1 · 4 weeks ago

In ALM Hardware table, I could see a table as Hardware Entitlements was mapped as an Embedded list in the "entitlements" section, but somehow when I search for "hardware entitlements" table from the left naviagtion bar, I'm not able to see it.. what is the backend table name? can someone help me to understood it?

@Ankur Bawiskar

Ankur Bawiskar · 4 weeks ago

@Sathwik1

it's a defined relationship between 2 tables alm_hardware and alm_entitlement

it's not an actual table

Whatever name you give in Relationship name, that comes there in embedded list label

You can also Right Click on that embedded list header and see the List control

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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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sivasankaris · 4 weeks ago

Hi @Sathwik1 ,

hardware entitlement backend table name: alm_entitlement_asset

If this works, please mark it as helpful and accept my solution....

Sathwik1 · 4 weeks ago

Hi @sivasankaris

I was fetching dell warranty api details.. so in which table I need to store? in alm_entitlement_asset I don't see all the below fields to store the information.

"itemNumber": "",
"startDate": "",
"endDate": "",
"entitlementType": "",
"serviceLevelCode": "",
"serviceLevelDescription": "",
"serviceLevelGroup":

Ankur Bawiskar · 4 weeks ago

@Sathwik1

table name might be different, the label in embedded list must be different

Did you check that?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Sathwik1 · 4 weeks ago

I'm not able to figure out from which table this embedded widget is coming, in form layout it was showing as in below screenshot.