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Hardware entitlement backend table name?

Sathwik1
Tera Guru

In ALM Hardware table, I could see a table as Hardware Entitlements was mapped as an Embedded list in the "entitlements" section, but somehow when I search for "hardware entitlements" table from the left naviagtion bar, I'm not able to see it.. what is the backend table name? can someone help me to understood it?

Sathwik1_0-1769069193240.png

@Ankur Bawiskar 

 

1 ACCEPTED SOLUTION

@Sathwik1 

it's a defined relationship between 2 tables alm_hardware and alm_entitlement

it's not an actual table

Whatever name you give in Relationship name, that comes there in embedded list label

AnkurBawiskar_0-1769087979033.png

You can also Right Click on that embedded list header and see the List control

AnkurBawiskar_1-1769088044125.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

9 REPLIES 9

sivasankaris
Tera Guru

Hi @Sathwik1 ,

hardware entitlement backend table name: alm_entitlement_asset

 

If this works, please mark it as helpful and accept my solution....

Hi @sivasankaris 

I was fetching dell warranty api details.. so in which table I need to store? in alm_entitlement_asset I don't see all the below fields to store the information.

 

"itemNumber": "",
"startDate": "",
"endDate": "",
"entitlementType": "",
"serviceLevelCode": "",
"serviceLevelDescription": "",
"serviceLevelGroup": 

Ankur Bawiskar
Tera Patron

@Sathwik1 

table name might be different, the label in embedded list must be different

Did you check that?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

I'm not able to figure out from which table this embedded widget is coming, in form layout it was showing as in below screenshot.

Sathwik1_0-1769084666407.png