Hardware entitlement backend table name?
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a week ago
In ALM Hardware table, I could see a table as Hardware Entitlements was mapped as an Embedded list in the "entitlements" section, but somehow when I search for "hardware entitlements" table from the left naviagtion bar, I'm not able to see it.. what is the backend table name? can someone help me to understood it?
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Thursday
please check your older thread
How to show mandatory fields on the pop-up when we clicked on UI Action?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Thursday
it's a defined relationship between 2 tables alm_hardware and alm_entitlement
it's not an actual table
Whatever name you give in Relationship name, that comes there in embedded list label
You can also Right Click on that embedded list header and see the List control
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Thursday
Thanks, I'll check it..
In warranty integration, I'm getting below details . In which table Ive to store those as per OOB servicenow functionality? I think the table hardware entitlements is not sufficient
itemNumber": "",
"startDate": "",
"endDate": "",
"entitlementType": "",
"serviceLevelCode": "",
"serviceLevelDescription": "",
"serviceLevelGroup":
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Thursday
this you need to check what are those attributes for and then decide where it resides
please discuss with your customer about this
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Ankur
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yesterday
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
