ServiceNow Dashboards: Performance analytics dashboards vs Report Dashboards"

[jhansi28]

I need to distinguish between Performance Analytics dashboards and report dashboards in ServiceNow. I have noticed there is a table sys_portal_preferences table in servicenow, the renderer field indicates the type of dashboard: (Could someone confirm if my understanding is correct? )

com.glide.ui.portal.RenderReport signifies a report dashboard.
com.snc.pa.ui.RenderPerformanceAnalytics signifies a Performance Analytics dashboard.

Also, I'm seeking advice on the best way to visually differentiate these dashboards based on the renderer value in the sys_portal_preferences table. It's essential for users to quickly identify whether they're looking at a Performance Analytics or a report dashboard when they click on them.

which approach is best for implementing this requirement. Any help or suggestions would be greatly appreciated!

[Yashsvi]

Hi @jhansi28,

please check below link:

https://www.servicenow.com/community/itsm-forum/what-are-the-major-difference-between-reporting-and-...

Thank you, please make helpful if you accept the solution.

[jhansi28]

I've already reviewed the link, but unfortunately, it didn't provide the help I was looking for. If anyone has any thoughts or suggestions, I would greatly appreciate their assistance. Thank you!

[Dayere]

I've worked with ServiceNow dashboards and can confirm your understanding is correct. For visual differentiation, use distinct color schemes or icons for each dashboard type based on the renderer value. For example, you could assign blue for Performance Analytics and green for Report dashboards. This way, users can easily tell them apart at a glance. Additionally, you might consider adding labels or tags. These visual cues help in quick identification and improve overall user experience.