ACC flaps discovery source

Tone1
Tera Contributor

Hello,

 

the ACC discovery source flaps in our environment for every system, i already created a support ticket for this, but the support told me that this is "by design" according to KB1163304 . In my opinion this is unbelivable because it floods the activity stream and the dashboard. Is there a way to disable this in the activity stream?

 

Thanks in advance

 

3 REPLIES 3

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Tone1 ,

 

If ServiceNow mentioning this is by design and OOB behaviour , so i dont think so we can modifiy the same, we need to look some custom solution on it.

 

Also it will be good if you can create a Idea with ServiceNow to incorporate the functionality which you want in next release, it will help alot others.

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

Severin Launiau
Giga Guru

@Tone1: which version are you running? See the release notes for the latest version of ACC Framework:

 

Fixed:

  • Memory leaks on agent for background checks

Séverin

 

Severin Launiau
Giga Guru

@Tone1: bad copy paste from the release notes.

 

This one: "Host CI "discovery_source" flips between ACC-V and ACC"