Not able to update the field in the BSO
when we are trying to update any field in the BSO we get this error (status = operational )Tried to update from the list view same error Could any suggest us, how to update it
Forum Posts
Can you provide an csdm modelling examples for Microsoft Azure and AWS Platforms ?
Can you provide an csdm modelling examples for Microsoft Azure and AWS Platforms ?
Which class is correct for SDH devices
Here is the link for device : https://www.huaweitelecomequipment.com/sale-14069910-sdh-zte-zxmp-s330-ois4-2-l-4-1-sc-products.html
Populate CMDB CIs based on the Selection of Service Field
Hi Everyone, I have a requirement for populating the CIs based on the Service selection.For example -If user selects "Service 1", so as per the configuration done in cmdb relationship table (i.e. Service 1 is parent of all the CIs), the specific CIs ...
How can I create a 'Conditions' type variable in a Record Producer
Hi All,I have a requirement,How can I create a 'Conditions' type variable in a Record Producer that updates dynamically based on a selected table in another variable Thanks in advance For reference : When table name is selected in conditional field ...
Attributes populated by ServiceNow Discovery
Hi All,I am new to CMDB. I need to identify which all are the attributes are populated by ServiceNow discovery for each of below CI classes.Windows ServerLinux ServerHyper-V ServerIP RouterSwitchesLoad BalancerFirewallMicrosoft SQL InstanceOracle I...
Resolved! cmdb_inst_admin
Hello, Is there a way to assess in ServiceNow when a specific role is assigned to a user, what modules/tables they would have access to? For example a user is requesting the cmdb_inst_admin role (for IntegrationHub ETL), which is comprised of the fol...
Resolved! Data certification with Data Manager
I am sending out a data certification via Data Manager and would like to understand if the tab " review completed" ever goes to a 'read only' status so changes cannot be made by an end-user.
Resolved! multiple new entries in audit table for deleting a record from the table cmdb_rel_ci table
Hi Now people, we disabled(made false) all audit logs for the below entries glide.identity.security.audit.enabledglide.sys.auditglide.sys.audit.relationsglide.sys.audit_delete and made inactive all business rules for the table CI Relationship [cmdb_r...
Resolved! CSDM reference documents and Relationship mapping examples
Hi all, I am trying to learn the CSDM and would like some good reference documents for the same. I have referred to the CSDM 101 primer.Also, it would be great if you can share an example of the business service, application service, tech service and...
Configuration item is throwing transaction timed out
Hello community, I have a configuration items around 3000 in ip switch table. I did not find any issue with this table load time it is opening very fastly ( within 2 to 3 seconds) in list view and if I specifically open any CI from this table it is o...
Resolved! Populate Fields Dynamically Based on Selected Table in Record Producer
Hello,I am working on a Record Producer in ServiceNow where I have two variables:Master Table (Dropdown List) → Contains tables like Incident, Problem, Task, etc.Select Fields (Reference ) → Should dynamically show the fields from the selected table....
Color for dependency view
HI Experts,Need suggestion regarding color for icons in dependency view. So by view we can see all impacted services whenever example a CI is down will it be red by itself or we need to customise for this color to make happen. OR if maintenance is go...
Is the CIS Discovery certification worth getting?
I worked as a CMDB Admin for 3 years and just got layed off.I have been studying for the CIS Discovery certification and wondering if it is worth getting.
Data Archiving Using CMDB Archive Policy
Hi Listers,I have created 5 Data Manager Archive policies for archiving CIs and they are all properly reviewed and published.Now I see that archive tasks (cmdb_data_management_task) are only being generated for 3 of them (after about 6 days). Can som...