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Notification not triggering

I am triggering a notification from an event and the event is triggered from workflow.The notification is sent to a recipient mentioned in whom to send of notification and also it should send it to the Catalog Task's "assigned_to" user.But it isn't w...

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SCCM getting failed

 I am trying to configure the service graph connector. I am getting the following error. Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is nullI am not using integrated authentication. I am able to discover the host machine...

reddy122 by Tera Contributor
  • 1519 Views
  • 2 replies
  • 0 helpfuls

Database view in Form widget export PDF is empty

Hello community, I create a database view for two tables, and use it in "Form" widget, but the pdf is empty when I export as PDF. I am very confused about why this is, I have the admin permission, so it should not be the permission problem. Anybody h...

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Wei_ Ling by Tera Guru
  • 295 Views
  • 2 replies
  • 0 helpfuls

Build relationship with transform map script

      Hello Experts, I am receiving Serial number for EC2 CI ,Region  of AWS data center ,Account ID of Cloud service account through JDBC data source .We can find the EC2 CI with Serial Number from EC2CI table, AWS Datacenter CI with Region from AWS...

_bhishek by Tera Guru
  • 340 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need help with the script

I have a catalog Item where in I have 3 different variables (Indevelopment,Preposition,Live).I have a table "which stores the dates in multiple records meaning Indevelopment of CI will have 1 record with start date,Preposition of CI will have 1 recor...

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Nani5 by Tera Expert
  • 460 Views
  • 5 replies
  • 0 helpfuls

order guide,catalog item

I have created a order guide in that i have 2 catalog itemcreate new update in the both form all field are same example: If i created a record test123(which is mapped to (cmdb_ci_service_discovered)and i want to update that record test 123 in that on...

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TEJAS by Tera Contributor
  • 315 Views
  • 1 replies
  • 2 helpfuls

CMDB Health Scorecard

Hi Community,There is a requirement from the client in our project 1. In the CMDB Health Scorecard Completeness, Correctness is showing as an Incomplete score and failure threshold reach in the dashboard i need to make it in percentage how to do that...

Abbas_5 by Tera Sage
  • 817 Views
  • 4 replies
  • 1 helpfuls

Will Business rules execute when IH-ETL executes?

Will Business rules execute when IH-ETL executes?If yes, is is possible to stop running the Business rules just like how we can disable the execution of Business rules in Transform maps?

Suggy by Giga Sage
  • 275 Views
  • 2 replies
  • 1 helpfuls

i want to send a notification

I want to send a notification to user who is in assigned_to field of sc_task "catalog task" table once it is closed.But i am not able to achieve it. I am not able to send it  

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