Add default option

shaik23
Tera Expert

Hello experts,

Add Business rule to the “Service” cmdb table. This will run on query, and if the 'operational_status' field is not included in the query, add operational_status = operational.

 

Any help appreciated.

 

Thanks.

8 REPLIES 8

SteveMacWWT
Kilo Sage

@shaik23 Could you just replace the current module link with one that includes the operational status filter? 

@SteveMacWWT  i didn't get module link ?

 

@shaik23 

  • Make a copy of the module that gets you to the table that you want.
  • Edit the copied module and add the filter you want (Operational Status > is > Operational) on the Link type tab of the module.
  • Disable the original module

@SteveMacWWT  Hi, i followed Your steps and it worked like when ever user opens the service table it shows, Default Operational_status = operation. below i have added screen shot

Any other way like business rules or any other script to add query. i,e :  when a user runs any query like Assignment_group = Something + (Default query) ?

if you provide any suggestions it will be helpfull.