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Intune Integration with Servicenow

Intune Integration with ServiceNow Part 1: Microsoft Azure application registration configuration Microsoft Intune is a cloud-based endpoint management solution. It manages user access and simplifies app and device management across your devices, inc...

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Resolved! Support Group vs Manage by Group

We have two fields: Support Group and Managed by Group in CMDB and other CSDM tables as well. What would be the ideal use case for both fields? For instance, whom can we assign tickets to and who will be managing that CI?

How to call CMDB IRE when creating CI using Flow?

We have built catalog items and it has variables like Name, serial number, OS, RAM etc. Once the user submits it the catalog item, the FLOW will get executed and creates/updates the CMDB.We dont want to give direct/write access to CMDB tables and we ...

Suggy by Giga Sage
  • 2280 Views
  • 22 replies
  • 4 helpfuls

Discovery Fundamentals On Demand

 Working on Discovery fundamentals on Demand and Task to create iTunes processes classifier created then how do i execute a new discovery against 198.51.12.119  

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Visibility of Modules

I have created some modules, but due to some arrangement issue I have deactivated all of them but still it is visible in left navigation search. Can some help me with this issue.  

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milansanjay by Tera Contributor
  • 203 Views
  • 1 replies
  • 0 helpfuls

Resolved! Unique identifier for ip phone class

i need to create IRE rule for ip phone class for that i dont know step by step process and user is not giving the unique identifier so anyone can help me on it to find the unique identifier.User has shared data source column and ask to find out the u...

ayush_g by Tera Contributor
  • 445 Views
  • 2 replies
  • 1 helpfuls

CMDB CI Duplication fail

Hello Everyone, I am from CMDB team and i need to remediate one Ci belong to cmdb_ci_linux_server_list while  executing the  remediation duplicate task  it is keep running as work in progress not getting completed or failed, sharing error reason as b...

ayush_g by Tera Contributor
  • 299 Views
  • 1 replies
  • 0 helpfuls

Does AWS Cloud Discovery pick up EFS (ElasticFileSystem) yet?

We've got AWS discovery running in our instance, and it seems to work great. We get several hundred CIs and everything looks correct, but for some reason the EFS items aren't coming in at all. I've added AWS::EFS::FileSystem to the Cloud Inventory Re...

Paul Bloem by Tera Expert
  • 765 Views
  • 4 replies
  • 0 helpfuls

Resolved! Database view with User and Computer tables

Hi there!We need to have a database view of all users with or without computers assigned to them (not personal equipment (so we need to filter out the personal equipment class as personal equipment table is a child of computer table)).To do this, we ...

Yassine6 by Tera Guru
  • 661 Views
  • 3 replies
  • 1 helpfuls

Add parent table to a child table

Hi all, I have an OOB child table sn_si_incident which has extends table sm_order but in my instance the extends table is empty.While changing it to sm_order it's giving me a message that it cannot be changed after the table is created.If anyone can ...

Dakshk by Tera Contributor
  • 256 Views
  • 1 replies
  • 0 helpfuls

CI and Asset Management

    I'm looking for a way to present a simplified report to some end users that will allow them to manage the retirement date and scheduled retirement date of some assets in alm_hardware. In order to sort for the data needed for the project, they hav...