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Resolved! Credentialless discovery disabled but continues to discover?

Hi folks,  As per the subject, our instance (Xanadu) has Credentialless discovery disabled in the system properties but occasionally I still see SQL instances pop up that have been created by it. Am I missing another setting or piece of functionality...

Resolved! CMDB DataCertification

What happens to a CI once you click certify, in other words how does service now know the percentage completed on the cmdb certification task table? How does service now know to move the the CI on the cmdb certification task from Review Not Completed...

cwring by Tera Expert
  • 2019 Views
  • 4 replies
  • 0 helpfuls

CNO 2.0 Informer Lifecycle

How have others handled the CNO 2.0 Informer lifecycle? For example, we have AKS clusters that are decommissioned and have the informer installed. ServiceNow is not receiving any kind of update when the cluster is destroyed.Are you simply deleting th...

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CMDB Health Dashboard showing .aNK instead of numeric values

Hi, anyone here experience the widget in CMDB Health Dashboard showing .aNK instead of numeric value for a specific user? I tried giving the impersonated user the same roles and groups as my admin account, tried removing the location as well, but it ...

ChrisMayaa by Tera Contributor
  • 516 Views
  • 1 replies
  • 0 helpfuls

ThinClient Integration

Hi All,  I happen to find ThinClient Integration in a client ServiceNow System documentation. Can someone help me out on what's exactly is ThinClient? This is first of the type I heard. Module Scope: ITSM Thanks and Regards

AnkurBaruah by Tera Contributor
  • 515 Views
  • 1 replies
  • 0 helpfuls

CMDB table Object ID

HiWe're considering discovering Azure resources.In the ServiceNow CMDB table there is an identifier column called Object ID.What Azure column is stored in Object ID ?Thanks in advance.

HS7 by Tera Guru
  • 1188 Views
  • 3 replies
  • 0 helpfuls