Add hostname field in alm_hardware table in ServiceNow

[Praful Shinde]

Hello,

We have a requirement to add hostname field in alm_hardware table.

Can anyone please help to understand how we can achieve this and what are the pre-checks we can perform to avoid any impact?

Thanks & Regards,

Praful Shinde

[Maik Skoddow]

Hi @Praful Shinde 

where is the data for this field coming from?

Basically, you would find the information on the referenced CI record, and it makes no sense to duplicate the information. But you could place a dot-walked field on the form which is pulling the value from the referenced CI.

Maik

[Praful Shinde]

Hi @Maik Skoddow 

Thank you for the response. 

If there is data in the CI table, this should be pulled from the CI table and if there is no data then we should be able to update this manually. The server class has the host name, but the expectation is handheld class [cmdb_ci_handheld_computing].  Handheld class does not have a host name, but in ALM hardware that host name is required. I will try with dot-walked field from Server class.