Attestation tasks will only schedule to run at midnight (and other questions)?

[David77]

We are trying to move from our old Data Certification process to the newer Data Attestations and running into questions and odd behavior, using Xanadu. 

1. When scheduling an Attestation, it seems you can only set them to run at midnight.
I   set a time but it doesn't take it and runs at midnight

2. After doing an Attestation, the CI fields Attested by and Attested Date are updated, but "Attested" is still FALSE.  Just opened up a Case w NOW Support on that one. 

3. The On Demand and Once options for scheduling on the Policy don't seem to work

4. The CMDBTASKs that get created should have a default message in them to direct the Assignee to process these thru the CMDB Workspace to avoid confusion. 

5. While I like that the Attestation process updates the CIs to indicate attestation was completed, the whole Attestation configuration process seems buggy and not yet ready for use. Do others agree or is it just me?

Thanks!

[Tony Branton]

If you can add a screenshot to show what's displayed on a laptop it would help clarify the feedback for #5.

[David77]

Tony, see how tiny the "Details" area is for Key Attributes?
Most of what we are asking folks to attest is in that tiny window. 
We don't see that it can be resized. 
Thanks. 

[Tony Branton]

If you're using Data Manager for Attestation then you'll see CI records to be attested presented in a list in the task as shown below.  You can configure the columns to display your desired fields, select one or more records and perform the attestation actions (Attest, Fail, etc).

If the text in this view is too small, you can use your browser zoom functions to increase the size.

 

[David77]

thanks, but my customers still find this cumbersome to work with