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Audit not capturing changes for Class field on specific Linux Server CI

vs6242424
Tera Contributor

Hi Community,

We have auditing enabled and it is working correctly in both DEV  environments but on PROD environments. Audit entries are being generated as expected for most records.

However, we are facing an issue with a specific CI record (Linux Server) where changes to the Class field are not being captured in the audit history.

Details:

  • CI Type: Linux Server

  • Table: cmdb_ci_linux_server

  • Field: sys_class_name (Class field)

  • Auditing is enabled and working for other records

  • Issue occurs only for this specific CI record

Observations:

  • No entries are created in the sys_audit table for this field change.

  • Other fields for the same CI are auditing correctly.

  • The issue is reproducible when changing the Class field for this CI.

Any guidance or troubleshooting suggestions would be greatly appreciated.

Thanks in advance!


 

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