Automate and s the operational status of CI's as non-operational if 90 days over and no discovery

MohammadAmzad
Tera Contributor

Hi all can you please help me, how to set operational status of Cis as non-operational which are not updated via any Discovery source for 90 days 

1 ACCEPTED SOLUTION

JobyV
Giga Guru

You can easily achieve this through CMDB Data Manager policy, you need to create a Retirement Definition and add the Data Manager Policy with the same.

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8 REPLIES 8

It depends on your business requirements, but I would go with Hardware, if you are mainly concerned about Win/Linux etc. Usually, the retire policy is used to set CI status to retired, but you can create your own definition, if that's more helpful.

Pratiksha
Mega Sage
Mega Sage

You need to create staleness rule for ci classes, once the ci state, on stale task you can trigger flow to mark the ci retire. You can also use data manager policy to create retirement policies. 

Hi Pratiksha, these are the retirement definition available OOB , but all are in active , please refer the Screenshots and let me know which one I need to make active or need to create a new one 

 

https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/configuration-managem... 

 

Go through this. You can create new for specific class and if you want it on global level then change the cmdb_ci one. 

 

https://www.youtube.com/watch?v=1p74bg6ZK9E