I'm considering creating a new CI class for monitoring checks. My goal is to be able to tell which of my CIs are being monitored and how. I don't see any OOTB classes for this. Eventually, it would be handy to use Discovery to query my monitoring too...
Our InTune integration with ServiceNow was working perfectly. However, the latest InTune Spoke has caused an major issue with our use of this partnership. Previously we were able to pull the user from our InTune environment and populate the assigned ...
Could someone suggest how to create a SN report to list Cis with no relationships?For instance, Server CIs Type which have no relationships. Thank you for the help!
We are using the Tanium and Ordr Service Graph connectors in ServiceNow, and I am noticing that our ITOM Licensing report has not changed that much. Why is this? It is my understanding that anything that is brought in through Discovery or a Service G...
Hi All, In our instance it is taking longer time(almost 1 day for 42k records) to complete Service Graph Connector for Microsoft Intune - SG-Intune Computer scheduled data import job. Please help me if I am missing something. Thank you,Best Regards,R...
Hi Everyone, we're going to have Assets/CIs create dvia interface from an external source. Corresponding Model Categories need to be created for those as well, and this is where I would like to tap your collective experience 1. It is clear that SN C...
Hi, I have a requirement to pull several .csv files from the MID server and process the data in ServiceNow. Could someone suggest what is the best way to achieve it? Few things to consider..This folder will contain multiple types of files but I only ...
The IP switch table in ServiceNow stores information about IP switches such as their name, model, and serial number. The Switchport table stores information about individual switch ports, including their name, number, and status. To insert data into ...
Hi All, "Assigned to" sync not working between cmdb_ci_computer and alm_hardware tables in Servicenow.Mapping in asset-ci mapping table is correct. We have a third party integration called ABCD, when they push the data, the information is getting upd...
Hi, I am not able to see cmdb_sam_sw_install table in my ServiceNow instance while my friend is able to view it. Can anyone let me know what might be the possible reason behind this.
Why would it not show on the form as a Downstream relationship?
Hi, I am using Robust Transform Map to map data source to CMDB computer table. Now, we have a mapping for Manufacturer information where staging contains a string (manufacturer name), what I am doing is checking ServiceNow core_company table if the m...
We are trying to role data certification for CIs of a specific class. I am having trouble resolving the necessary role requirements and other settings to make the certification tasks readable through the Employee Hub / Service Portal. Has anyone be...
Hello,I want to import Configuration Items from Paloalto Cortex XDR. There is an integration between Cortex XDR and Servicenow, but this integration is for exporting Data from ServiceNow CMDB to Cortex XDR. (not from XDR to ServiceNow) https://docs...
Hi,I am in the middle of deploying the Service Graph connector for SCCM and have realized that whenever I change the SQL statement in the Computer Identity and import, somehow the system puts back the Out of the Box SQL statement, why is that? and Ho...