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Duplicates in Service Graph Connector for Microsoft Intune

Hello All, We have configured service graph connector for Microsoft Intune. When the scheduled job runs everytime, it is bringing all the records from Intune into ServiceNow import set tables not only the updated records. Is there any way to bring on...

Community Alums by Community Alums  
  • 759 Views
  • 1 replies
  • 0 helpfuls

Best way to parse this command output in pattern designer

Hello, i'm working on a custom discovery extension where i need to parse information from a command-output, the output looks like this (It's for HP ServiceGuard Cluster-Solution) name=management_cluster id=13242335432 status=up state=stable coordinat...

Tone1 by Tera Contributor
  • 579 Views
  • 1 replies
  • 0 helpfuls

Regarding CMDB dashboard (completeness Score Card)

Hi there, I created completeness score card for Server and Network Gear, added 9-10 fields in the recommended section and 1 field in required section.  I don't know what is the issue, it is not updating on scorecard for completeness. Sometimes, it sh...

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Southsayer by Tera Expert
  • 1591 Views
  • 1 replies
  • 2 helpfuls

Resolved! Pull CMDB data from one instance to another instance

Hi Team, I have to move the cmdb_ci table and cmdb_rel_ci table data from the PROD instance to the UAT instance on a scheduled basis. Daily I need to run a scheduled job to pull data from PROD to UAT instance whenever the records in PROD get updated ...

Gowtham29 by Tera Expert
  • 937 Views
  • 12 replies
  • 0 helpfuls

Resolved! SCCM Graph Connector- Robust Transform Maps- Transform scripts

I have scripts which I want to write on the map. Like we have on before and on after scripts on the Transform map where can we code. I tried using the below : - OnBefore script on the data source I tried to script. I am not able to access the values:...

Abish by Mega Guru
  • 1061 Views
  • 1 replies
  • 0 helpfuls

Modelling Object Storage

For us, for traditional storage we model arrays as storage servers, allocations as storage volumes which are accessed as file systems and related to the servers on which they're mounted.  Storage volumes are related to the storage server from which t...

Resolved! How to find why record is not inserted or updated

Hi All, I am working on SCCM integration using Service Graph Connector. A few records are present in the import set table but not inserted into the CMDB table after it is processed. I don't know where we can see why the record is not inserted. Has an...

Resolved! Jamf Service Graph connector - record not getting inserted

Hi All,  We are using service graph connector for JAMF integration. We are able to fetch the data successfully but we are facing an issue while inserting the record into cmdb_ci_computer table. We have received 5 records with same name but different ...

CI Class Manager Export

Hi All, Is anyone aware of a way to export the CI Class Manager data to Excel?   Specifically, this needs to be a list of every CI Class with the Sub-Classes listed within that.   It also needs to highlight all fields displayed for the particular Cla...

Tom104 by Tera Expert
  • 1956 Views
  • 2 replies
  • 4 helpfuls