Hello, I am working on a project where I need to extract Configuration Item (CI) dependencies (both first and second-degree) from ServiceNow using the API. I am particularly interested in cmdb_ci_appl and cmdb_ci_service CI types.Is there a straightf...
Hello Experts,There are some tools in ServiceNow STORE app which are API based integrations/other normal type integrations. Basically they are not SG connectors, so they dont pass via IRE. In such scenario, are there any guidelines/best practices to ...
New to ServiceNow and on the latest Vancouver release, however noticed quite a lot of SNMP OID Classification models for a range of vendors missing. Are we really expected to just add all the missing models we have in our environment and there is no ...
Is there a way to add Data Classification Fields to CMDB. We want to have the following fields in CMDB for Configuration Items:1. Data Classification (Confidential, Restricted, or Public)2. Confidenial Type: (PHI, PII, PCI)
The only relationships I didn't create was to a parent application service because there is no parent.
My question is simple. We have a product that does the discovery of most of our assets, it will tell us what software the Computer, laptop, VM or any other endpoint has installed on it, It will give Ip addresses and the usual stuff. We have mid-ser...
Hello,Lot of discovery status are at cancelled state what could be the reason?Also if i group by schedule can see this type of sys id
Good Afternoon Everyone, I am trying to find any training and/or documentation around best practice or even how to's for the Service Now platform that revolves around a system that has no additional plugins such as ITOM, HAM, SAM etc. If anyone has ...
Hello Experts, Is there a way to install a MID Server in a PDI? Can someone help ? RegardsNilanjan
Hello - I am running into a weird issue with pattern extension sections. When I save the pattern, all text in the pattern being wrapped in backslashes. Has anyone seen this before and possible root cause? Appreciate any insight.
How are people tracking APIs, Services, Websites in their CMDB? These are for internally (to our company) created. Did you create a custom class or use an OOB class? If you created a custom class, what did you name it and what kind of things are you...
Hi, We want to clean up the duplicate CIs from CMDB and we are refering to the de-duplication tasks (reconcile_duplicate_task) table. There is one way to remediate the task is by clicking on Remediate UI action and followed by other steps. However, w...
Hi there, I have a demand where I need to create a Reference Qualifier field where I need to show only services that are under the parent Service, and also are active. Right now we are trying like this: We've also tried adding this: javascript:...
I have a requirement to keep SBOM data related to the Business applications and application services in CMDB with proper relationship in a way that meets the legal requirements.Does ServiceNow have any OOTB table or tables to store and maintain this ...
Here is also explanation on how the data gets generated:Setting up Software Asset Management (servicenow.com)My question is how to integrate the discovery software?
