Hello, We are having an issue of duplicate CIs showing up for users on Changes, problems, and Incidents and I am wondering what the best way around this is. For example when a user submits a problem for Adobe we currently have several Adobe CIs in ou...
Here is also explanation on how the data gets generated:Setting up Software Asset Management (servicenow.com)My question is how to integrate the discovery software?
Hi, I've a requirement to discover desktops/laptops for people who are working from home and desktops/laptops which are connected to VPN. So, how would I go about discovery such kind of devices through ServiceNow Discovery. Thanks in advance.
According to this document https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/configuration-management/reference/cmdb-sccm-classes.html Several CPU, RAM, OS ServicePack-related attributes are set. However, they are not includ...
Looking to add into our ServiceNow to track our license's that require to be renewed can anyone share which modules/applications/plugins are required to be installed? Thanks!
Based on this article:Knowledge Article View - Now Support Portal (servicenow.com)I would like to know what this fully means:Based on our current analysis, when the render_size is between 9,000 and 9,600, only a record count was potentially exposed. ...
Hi There, Is it recommended or allowed to use the cmdb_ci table as an identifier table for third-party application development?
Hi Community,I'm working on CMDB Query builder and got stuck while creating new query builder.after dragging and drop Windows server 1 and Change request 1 as well as connected them and tried to run. But it is throwing error by telling that Access Ru...
Hello,We created an ETL to import WYSE Devices from the Dell portal to SN. The first import and insert worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but...
I am using the below refrence to delete the server DELETE /now/cmdb/instance/{classname}/{sys_id}/relation/{rel_sys_id}below is the curl commnad i am using curl "https://xyz.service-now.com/api/now/cmdb/instance/cmdb_ci_linux_server/412589b3db108514a...
My fellow SN masters, We had the custom CMDB tables/classes created and through custom integrations we have been populating them. Now, SN provided the module which has new CMDB tables with fields. Now, we would like to migrate the data from multiple ...
How to do this usage : Cancellation can be made by the applicant or beneficiary through the user portal or by calling the Service Desk.The incident cannot be rolled back to resolved or closed states.Justification is required
How to get the *number of incidents opened and not updated during the last 5 days
@you recently requested the "Discovery" plugin to be activated on your personal development instance: dev118054. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.
