CMDB DataCertification

[cwring]

What happens to a CI once you click certify, in other words how does service now know the percentage completed on the cmdb certification task table? How does service now know to move the the CI on the cmdb certification task from Review Not Completed to review completed? 

[Dr Atul G- LNG]

Hi @cwring 

For this, you need to check the UI Action named "Certified".
Review the code it’s calling and which table it references to understand its functionality.

[cwring]

Since its in the workspace and Next Gen UI, there is not a table that is easily referenced, hence my previous question

[Dr Atul G- LNG]

Hi @cwring 

I understand it’s a new interface and UI, but the underlying code is still there. It might be some workflow or script included that’s working in the background.

[cwring · Accepted solution]

On the sn_cmdb_ws_dm_certification_task_to_document table, there is attribute status on this table, that "status" which has an independent attribute for doc id represents each CI record in the cmdb task, the values have a direct relation to the Percent Complete on the cmdb_data_management_task_list